German Client Liaison Specialist
2 months ago
At ABC Worldwide, we are seeking a highly skilled German Client Liaison Agent to join our team. As a key member of our production team, you will be responsible for providing exceptional client communication and ensuring the highest level of quality production output.
Main Responsibilities:- Provide timely and effective communication with clients and production teams
- Confirm jobs according to our company's process and procedures
- Adhere to all production and communication processes to ensure seamless delivery
- Complete administrative documents and tasks related to job production
- Ensure quality production output by adhering to client SLA requirements and internal quality criteria
- Proficiency in Microsoft Office
- Proven experience in customer service roles
- Industry-related knowledge, specifically analytical
- Graphical experience and knowledge advantageous
- Matric | Grade 12 or equivalent
- Ability to meet KPI's as per agreement with Line Managers
- Excellent communication skills
- Proficiency in company-specific software
- Strong interpersonal and communication skills
- Proven negotiation skills
- Strong administrative skills
- Strong dedication, self-motivation, and self-discipline
- Results-oriented and deadline-driven
- Excellent time management skills
- Attention to detail
- Analytical and graphical approach to document production
- Consistent high level of communication
- Ability to handover jobs without loss of information
- A proactive approach for continual personal development and improvement
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German Client Liaison Specialist
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German Client Liaison Specialist
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Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeJob Title: German Client Liaison AgentWe are seeking a highly skilled German-speaking Client Liaison Agent to join our team at Surgo PTY Ltd. As a key member of our desktop publishing team, you will be responsible for providing exceptional customer service and support to our clients worldwide.Key Responsibilities:Produce high-quality documents in accordance...
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German Client Liaison Specialist
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Cape Town, Western Cape, South Africa ABC Worldwide Full timeJob Title: German Client Liaison AgentAt ABC Worldwide, we are seeking a highly skilled German Client Liaison Agent to join our team. As a key member of our client-facing team, you will be responsible for providing exceptional communication and liaison services to our German-speaking clients.Main Responsibilities:Provide timely and accurate communication to...
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