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Customer Service Representative
2 months ago
At CallForce, we are seeking a dynamic and results-driven Call Center Agent to join our team in Sunninghill. As a key member of our outbound sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:
- Develop and execute effective sales strategies to meet and exceed transfer targets.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Collaborate with internal stakeholders to ensure seamless communication and coordination.
- Stay up-to-date with product knowledge and industry trends to provide informed and engaging conversations with customers.
Requirements and Qualifications:
- Matriculation or equivalent qualification.
- Excellent verbal communication and interpersonal skills.
- Outbound sales experience and a strong track record of meeting sales targets.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Computer literacy and proficiency in CRM software.
Competencies:
- Strong objection handling and negotiation skills.
- Excellent time management and organization skills.
- Ability to work independently and as part of a team.
What We Offer:
- Paid per productive hours.
- Shift allowance for night shifts.
- Travel allowance and performance incentives.
How to Apply:
Please submit your application, including your resume and a cover letter, to us. We look forward to hearing from you.
