Customer Service Representative
1 day ago
IGrow Wealth Investments, a leading property investment company in South Africa, is seeking a skilled Customer Care Representative to join their team in Johannesburg and Pretoria.
To be successful in this role, you will need:
- A matric certificate
- At least 2 years of experience in a similar customer-facing role
- Excellent communication and interpersonal skills
- Strong telephone etiquette and customer service skills
- The ability to multitask and prioritize tasks effectively
- Familiarity with CRM systems and practices
- Experience with G Suite applications (Gmail, Calendar, Google Docs, Google Sheets, etc.)
- A background in the property industry is a plus
Your key responsibilities will include:
- Calling leads generated in the CRM to discuss rental opportunities and submit applications for tenancy
- Supporting inbound customer inquiries related to rentals and tenancy
- Managing bulk email sends and responding to new application queries
- Scheduling viewings with rental agents and managing tenancy applications
- Working with clients to find suitable properties and hosting viewings
As a Customer Care Representative at IGrow Wealth Investments, you will play a critical role in delivering exceptional customer service and supporting the company's growth and success.
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