German Language Customer Support Specialist

3 days ago


Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

Job Overview

We are seeking a highly skilled German-speaking customer support representative to join our team at Jai Search Consultancy.

Key Responsibilities:

  • Respond to customer inquiries and provide accurate information via email and chat platforms.
  • Troubleshoot technical issues and resolve customer concerns in a timely and professional manner.
  • Maintain detailed records of customer interactions and transactions, ensuring compliance with company policies.
  • Stay up-to-date on product features and specifications, as well as promotions, to provide informed responses to customer enquiries.

Requirements:

  • Proficiency in the German language (reading, writing, speaking).
  • Able to work a rotational shift schedule, Monday-Saturday, 8am-8pm European time.
  • Basic computer skills and familiarity with email and chat software.
  • Ability to maintain confidentiality and handle sensitive customer information.

Compensation Package:

  • The estimated salary for this position is R25,000 per month, commensurate with experience and qualifications.
  • A comprehensive benefits package, including medical insurance and group cover (death, disability, funeral cover), will be provided.

How to Apply:

If you are a motivated and detail-oriented individual with excellent communication skills, please submit your updated CV and supporting documents for consideration.



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