German Language Quality Assurance Specialist

4 days ago


Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

At Black Pen Recruitment, we are seeking a talented German Language Quality Assurance Specialist to join our team. This exciting opportunity will see you working closely with cross-functional teams to ensure the delivery of high-quality customer experiences for our clients.

About the Role

This is a full-time/ permanent position based in Cape Town, with a hybrid work arrangement. As a German Language Quality Assurance Specialist, you will be responsible for conducting quality assurance audits to ensure adherence to established standards and processes.

You will review and assess German language content for accuracy, consistency, and quality, providing feedback to team members on quality-related issues and improvement areas. Additionally, you will investigate and resolve any quality-related complaints or issues from customers, ensuring compliance with internal and external regulatory requirements.

Key Responsibilities
  • Conduct quality assurance audits to ensure adherence to established standards and processes.
  • Review and assess German language content for accuracy, consistency, and quality.
  • Collaborate with cross-functional teams to develop and refine QA processes and best practices.
  • Provide feedback to team members on quality-related issues and improvement areas.
  • Investigate and resolve any quality-related complaints or issues from customers.
  • Ensure compliance with internal and external regulatory requirements.

Our ideal candidate will have fluency in German proficiency, previous experience in a Quality Assurance role or similar, preferably in a technology or customer-focused environment. You will possess a strong understanding of QA methodologies, tools, and processes, as well as exceptional attention to detail and analytical skills to identify and resolve issues.

We offer a competitive salary range of R250,000 - R350,000 per annum, depending on experience, plus benefits. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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