German Language Support Specialist

1 month ago


Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

We are seeking a highly skilled German Language Support Specialist to join our team at Jai Search Consultancy. As a German speaking consultant, you will be responsible for providing exceptional customer support services to clients via email and chat.

Your primary objective will be to respond promptly to customer queries, provide accurate information, troubleshoot technical issues, and resolve customer concerns in a professional and timely manner.

In this role, you will maintain detailed records of customer interactions and transactions, as well as stay up-to-date on product features and specifications, and promotions to provide informed responses to customer enquiries.

Key Responsibilities:

  • Respond to customer queries and services via email and chat
  • Provide accurate information and troubleshoot technical issues
  • Maintain detailed records of customer interactions and transactions
  • Stay up-to-date on product features and specifications, and promotions

Requirements:

  • Language Skills: Fluent in German (written and spoken)
  • Education: High school diploma or equivalent required; degree in languages, communications, or related field preferred

Benefits:

  • Medical insurance and group cover
  • Death, disability, and funeral cover

Estimated Salary Range: R250,000 - R350,000 per annum, depending on experience and qualifications.

Location: Cape Town



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