Customer Service Representative
1 month ago
We are seeking a highly motivated and adaptable individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a professional and courteous manner
- Work closely with internal teams to ensure seamless customer experience
- Develop and maintain strong relationships with clients to drive business growth
- Stay up-to-date with industry trends and best practices to continuously improve customer service
Requirements:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excellent problem-solving and conflict resolution skills
- High level of emotional intelligence and empathy
- Valid driver's license and ability to travel occasionally
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to work with a leading online driver platform client
About Us:
Isilumko Staffing is a leading recruitment agency specializing in placing top talent in various industries. We are committed to providing exceptional service to our clients and candidates alike.
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