Customer Service Representative

1 month ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time
Job Title: Customer Service

We are seeking a highly motivated and adaptable individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Work closely with internal teams to ensure seamless customer experience
  • Develop and maintain strong relationships with clients to drive business growth
  • Stay up-to-date with industry trends and best practices to continuously improve customer service

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Excellent problem-solving and conflict resolution skills
  • High level of emotional intelligence and empathy
  • Valid driver's license and ability to travel occasionally

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading online driver platform client

About Us:

Isilumko Staffing is a leading recruitment agency specializing in placing top talent in various industries. We are committed to providing exceptional service to our clients and candidates alike.



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