Customer Experience Director

Are you a customer experience enthusiast with a passion for delivering exceptional service? We are seeking an experienced Customer Service Adviser to join our global team. As a Customer Experience Associate Lead, you will play a vital role in providing high-quality responses to customers, maintaining performance standards, and attending to high volumes of...

About Customer Service Adviser RoleWe are seeking a highly skilled Customer Service Adviser with webchat and voice experience to join our global team at Customer Experience People SA Ltd.Key Responsibilities:Provide high-quality responses to customers, maintaining performance standards and handling high volumes of calls/chats/emails.Proactively identify...

Africa-Experience, a leading tour operator specialising in southern and eastern Africa, is seeking a talented Digital Content Director to lead our content initiatives across various platforms. The ideal candidate will have strong knowledge of Tanzania, Kenya, Namibia, South Africa, and Botswana as travel destinations, particularly in safaris and mountain...

Customer Experience DirectorWe're seeking a seasoned Customer Experience Director to lead our service delivery efforts and drive customer satisfaction. As a key member of our team, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

At Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...

Job OverviewHuntswood, a global leader in customer experience solutions, is seeking highly motivated and experienced Customer Service Advisers to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:• Provide timely and accurate...

About UsAt Ad Talent Africa, we're a leading global group of companies dedicated to revolutionizing the health and wellness industry.The RoleWe're seeking a senior dynamic leader to spearhead our member engagement and retention strategy. As our Customer Experience Director, you'll be responsible for developing a clear vision and approach to drive member...

We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

We are seeking a highly skilled Chief Customer Experience Strategy Director to join our team at Dante Personnel in Cape Town. This role offers an exciting opportunity for someone with 16+ years of experience in designing CX solutions on an enterprise level or large-scale deployments.Key Responsibilities:Design and deploy CX solutions like CCaaS,...

About Customer Experience People SA LtdWe are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. Our team is passionate about building meaningful connections with our customers and employees alike.

Initiate International, a leading iGaming company in Cape Town, seeks a highly skilled Customer Service Director to drive excellence and innovation in customer service. The ideal candidate will have a proven track record of managing day-to-day operations, ensuring high levels of customer satisfaction, and developing effective customer service...

Role SummaryWe are looking for a Customer Engagement Director to oversee the day-to-day activities of our reservations department. The primary focus will be on increasing revenue and improving customer satisfaction.The ideal candidate will have excellent communication skills and be able to motivate and guide a team of sales consultants to achieve exceptional...

Job DescriptionWe are seeking a Director of Member Experience to lead our member engagement and retention efforts. This role will be responsible for developing a clear strategy and approach to member experience, improving the accuracy of first-party marketing data, growing member usage, and optimizing revenue streams through targeted marketing...

About the Role">We are seeking a seasoned Customer Service Team Leader to join our team at Galaxy Outsourcing, a leading provider of customer experience solutions in the UK.Job Summary">This is a unique opportunity for an experienced leader to drive team success and customer satisfaction in our fast-paced environment. The ideal candidate will have a solid...

Job Title:Director of Customer EngagementAbout the Role:We are seeking a highly skilled Director of Customer Engagement to join our team at Parvana. In this role, you will be responsible for managing the SaaS platform's hosting environment, ensuring high availability, performance, and security.Key Responsibilities:Manage the SaaS platform's hosting...

We are seeking an experienced Academic Experience Director to join our team at Neptune. This is a permanent position based at one of our 12 national campuses.Position Type:PermanentThe Position:This role involves managing student affairs and student support portfolios across multiple campuses, ensuring a positive student experience that contributes to...

Job SummaryWe are seeking a highly skilled Customs Product Director to lead our customs product in the marketplace.About UsAt Black Tie Recruit, we understand the importance of having a strong customs product in place to ensure smooth operations, finance management, sales growth, and employee development.Key ResponsibilitiesPeople Management: Train,...

About the RoleWe are seeking a seasoned professional to lead our Customer Success team for PeopleCloud Loyalty and Customer solutions. As a Customer Success Director, you will be responsible for driving strategic initiatives, enhancing customer success, and delivering exceptional results.Main ObjectivesCareer growth opportunities: Gain experience leading a...

Job Title: Customer Experience AdvocateLocation: Time PersonnelSalary: £25,000 - £35,000 per annum (dependent on experience)About the Job:We are seeking a highly skilled Customer Experience Advocate to join our team at Time Personnel. As a key member of our customer-facing team, you will be responsible for delivering exceptional service standards and...

Job Summary:WNS Global Services is seeking a Customer Experience Specialist to join our team in Claremont. This exciting opportunity requires an individual with exceptional communication skills to provide customers with a first-class service experience in a contact center environment.About the Role:We are looking for high-performance individuals who can...