Upscale Client Liaison

1 week ago


Cape Town, Western Cape, South Africa OneCart Full time
Job Title: Upscale Client Liaison

A new opportunity has arisen for a dedicated and customer-focused Sales and Service Associate to join the OneCart team in Western Cape.

Job Description:

We are seeking an exceptional individual to provide excellent customer service, assisting clients in making informed purchasing decisions. The successful candidate will be responsible for fulfilling orders, responding promptly to client inquiries, and ensuring seamless transactions.

  • Duties and Responsibilities:
  • Provide expert advice and guidance to customers to enhance their shopping experience.
  • Support clients by processing payments, managing orders, and resolving any issues that may arise.
  • Collaborate with colleagues to ensure efficient service delivery and maintain a high level of customer satisfaction.
  • Stay up-to-date with product offerings, availability, and pricing to provide accurate information to clients.
  • Develop strong relationships with clients to understand their needs and preferences.
Required Skills and Qualifications:

To succeed in this role, you should possess:

  • Excellent communication and interpersonal skills.
  • A high school diploma or equivalent.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Proficiency in English language.
Benefits:

As a valued member of the OneCart team, you can expect:

  • A competitive salary of R 150,000 per annum (estimated based on industry standards).
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment.

This is an exciting opportunity to join a leading e-commerce company and contribute to its growth and success.



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