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Business Development Manager

1 month ago

Sandton, South Africa Capital Recruit Full time
Job Title: Business Development/Account Manager

Job Summary:

We are seeking a highly motivated and experienced Business Development/Account Manager to join our team at Capital Recruit. The successful candidate will be responsible for building and growing our client base by proactively engaging with clients to ensure superior service and added value.

Key Responsibilities:

  • Account Management:
    • Generate and act on client leads, conduct audits, generate SLA agreements, and present proposals
    • Convert leads into sales, ensuring appropriate SLAs are in place
    • Conduct client audits for quotations, SLA renewal, and IT recommendations
    • Maintain client relationships post-sales
    • Develop and implement proactive engagement strategies to foster client relationships
    • Anticipate client needs and support IT infrastructure development
    • Coordinate technical team response for key account customers
    • Generate and present sales reports and critical business information to clients
    • Research and monitor the market and competitive landscape
    • Develop accurate sales forecasts demonstrating market and customer-specific knowledge
    • Exceed sales and customer experience goals
    • Build partner and supplier relationships
  • Business Development:
    • Identify sales growth opportunities across segments and industries
    • Create business development plans to pursue new clients
    • Network and attend relevant forums/events to generate client sales
    • Act as a brand ambassador for Westech
    • Stay updated on industry trends and technical developments
    • Research potential customers and develop lead lists
    • Determine sales strategies and goals for products and services

Requirements:

  • Minimum Matric qualification with a strong background in sales and account management within a technology environment
  • Sales/IT or office administration qualification would be an advantage
  • 3-5 years experience in technology sales and customer relationship management

Location: Sandton, Johannesburg

Workplace Type: On-site

Salary: R25,000 to R30,000 plus commission