Business Development Manager
4 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Business Development/Account Manager to join our team at Capital Recruit. The successful candidate will be responsible for building and growing our client base by proactively engaging with clients to ensure superior service and added value.
Key Responsibilities:
- Strengthen client relationships for long-term partnerships
- Collaborate with the technical team to provide expert support and advice
- Drive awareness initiatives across products, services, and technology trends to enhance customer capabilities
- Generate and act on client leads, conduct audits, generate SLA agreements, and present proposals
- Convert leads into sales, ensuring appropriate SLAs are in place
- Maintain client relationships post-sales
- Develop and implement proactive engagement strategies to foster client relationships
- Anticipate client needs and support IT infrastructure development
- Coordinate technical team response for key account customers
- Generate and present sales reports and critical business information to clients
- Research and monitor the market and competitive landscape
- Develop accurate sales forecasts demonstrating market and customer-specific knowledge
- Exceed sales and customer experience goals
- Build partner and supplier relationships
Requirements:
- Minimum Matric qualification with a strong background in sales and account management within a technology environment
- Sales/IT or office administration qualification would be an advantage
- 3-5 years experience in technology sales and customer relationship management
- High-Level Competencies/Capability Requirements:
- IT hardware & software knowledge
- Computer literacy & proficiency
- Influencing and networking skills
- Strong interpersonal and relationship management
- Problem-solving and customer service skills
- Business writing/report writing
- Organizational skills and attention to detail
- Systems knowledge and administration
Location: Sandton, Johannesburg
Workplace Type: On-site
Salary: R25,000 to R30,000 plus commission
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