Front Desk Associate

1 month ago


Durban, KwaZulu-Natal, South Africa ANEW Recruitment Full time

We are seeking a skilled and friendly Receptionist to provide exceptional service to our guests at ANEW Hotel Hluhluwe. As a key member of our team, you will be responsible for ensuring a seamless and efficient check-in experience, handling guest inquiries and requests, and maintaining a high level of customer satisfaction.

The ideal candidate will possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong attention to detail. If you are a team player who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
  • Process guest check-ins and check-outs efficiently, ensuring accuracy and attention to detail.
  • Handle guest inquiries and resolve issues in a fair and professional manner.
  • Work collaboratively with the hotel team to ensure seamless operations and high levels of customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Ability to work effectively as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

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