Global Sales Engagement Expert

1 month ago


Cape Town, Western Cape, South Africa CallForce Full time

Company Overview

CallForce is a dynamic and innovative sales solutions provider seeking highly skilled individuals to join our team as Global Sales Engagement Experts.

Salary Information

The estimated salary for this role is $20-$25 per hour, with shift and travel allowances provided and incentives.

About the Role

We are looking for experienced outbound sales professionals who can effectively communicate with customers to convert trial users into paid subscribers for satellite and online entertainment services. This is a hot lead-based position, requiring a strong ability to negotiate and persuade clients.

Key Responsibilities

  • Generate new business opportunities by contacting trial and lapsed trial customers
  • Upsell and cross-sell relevant services to existing customers
  • Provide exceptional customer service to ensure high levels of satisfaction
  • Maintain accurate records of interactions and outcomes

Requirements

To be successful in this role, you will need:

  • At least 1 year of experience in outbound sales within an international center
  • Excellent communication and negotiation skills
  • A typing speed of at least 35 wpm
  • English language proficiency
  • Matriculation or equivalent qualification

Benefits

We offer a range of benefits to support your success in this role, including:

  • Full product and systems training
  • Shift and travel allowances
  • Incentives for meeting performance targets
  • Opportunities for career advancement and professional growth

Working Hours and Conditions

This is a rotational shift role, working Monday to Sunday, with shifts from 3 pm to 4 am. We also offer the opportunity to work from home in the future.



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