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Customer Service Representative

2 months ago

Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

Customer Service Representative Job Description

**Key Responsibilities:**

* Confirm product details with customers

* Resolve customer problems and escalate queries to Team Leader when necessary

* Ensure customer satisfaction through patient, professional, and understanding communication

* Arrange deliveries daily by area and confirm delivery address details

* Handle high call volumes while maintaining a positive attitude

* Work weekends on a rotational basis

**Requirements:**

* Ability to work in a fast-paced environment

* Strong communication and problem-solving skills

* Ability to work independently and as part of a team

* Basic computer skills and knowledge of customer service software

**About Recruitment Dynamix:**

We are a leading recruitment agency dedicated to providing top talent to our clients. Our team of experts is committed to delivering exceptional service and results. If you are a motivated and customer-focused individual looking for a challenging role, we encourage you to apply.