Golf Club Operations Manager

1 day ago


Pretoria, Gauteng, South Africa BGA Recruitment Full time
Club Manager Job Opportunity

The Club Manager is responsible for the overall management and operation of the Golf Club, ensuring a safe, secure, and enjoyable experience for members, visitors, and estate residents.

Key Responsibilities:
  • Coordinate and manage the day-to-day operations of the Golf Club, ensuring efficient management and maintenance of the golf course and facilities.
  • Ensure the financial health of the Golf Club through effective budgeting, forecasting, and cost control.
  • Develop and implement marketing strategies to promote the Golf Club and Clubhouse, increasing membership and revenue.
  • Ensure compliance with laws, statutory regulations, and Golf Club rules and estate rules.
  • Manage all member and visitor liaison, complaints, and communications, providing excellent customer service at all times.
Brief Outline of Duties:
  • Review daily, weekly, and monthly golf course and golf cart bookings, submitting a Weekly Bookings report to the Golf Committee.
  • Ensure excellent hospitality at all times, managing the Pro Shop, golf cart rental, and administration of green fees and handicap systems.
  • Oversee the supervision of golf cart maintenance and operations personnel, ensuring a high level of service and quality.
  • Schedule and chair regular staff meetings, focusing on customer service, operations, revenue growth, and cost containment.
  • Address member and visitor complaints, resolving problems promptly and documenting complaints and solutions in a Complaints register.

A comprehensive job specification is available for interested candidates.



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