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Regional Operations Manager

2 months ago

Pretoria, Gauteng, South Africa CaRRoL BoYeS Full time

Regional Operations Manager – Focus on Retail Excellence

Are you a proactive leader with a passion for operational success? We are seeking a seasoned Regional Operations Manager to oversee our retail divisions across various regions.

In this role, you will be instrumental in ensuring effective staffing and operational efficiency throughout your designated areas.

Key Responsibilities:

As a Regional Operations Manager, your primary focus will be on maintaining seamless operations across multiple retail locations. Your diverse skill set will encompass a range of responsibilities, including:

  • Sales Performance Management:
    • Monitor and evaluate the sales performance of all retail outlets in your region.
    • Review sales reports regularly to identify trends and growth opportunities.
    • Collaborate with store leaders to create actionable plans for achieving sales targets.
    • Implement strategic sales initiatives to drive revenue growth.
  • Staffing and Human Resources Support:
    • Design staffing schedules that align with operational needs and budget constraints.
    • Assist store managers with HR-related functions, including hiring, scheduling, and employee relations.
    • Encourage a positive workplace culture by supporting employee development and engagement.
  • Operational Management:
    • Serve as a key contact for store managers to address operational challenges and resolve issues efficiently.
    • Ensure compliance with company policies and operational standards across all locations.
    • Oversee maintenance and operational activities, escalating critical issues as necessary.
  • Compliance and Risk Management:
    • Conduct regular compliance evaluations of retail stores, focusing on financial management and operational activities.
    • Work with HR to ensure thorough compliance audits are conducted.
    • Uphold health and safety standards to protect both employees and customers.
  • Brand Integrity:
    • Ensure a consistent brand image and experience across all retail locations.
    • Collaborate with visual merchandising teams to adhere to brand guidelines.
  • Market Awareness:
    • Stay informed about industry trends and best practices in retail management.
    • Adapt operational strategies to meet evolving market demands and consumer preferences.

Qualifications:

To thrive in this position, candidates should possess:

Experience: 3-5 years in retail management, including experience in process improvement, project management, and compliance audits.

Education: National Diploma in Retail Management or Business Management.

Skills:

  • Proficient in computer usage for daily operations.
  • Strong analytical skills for data interpretation and decision-making.
  • Effective communication skills, both written and verbal.
  • Ability to manage time and prioritize tasks in a fast-paced environment.
  • Experience in workforce scheduling and labor cost management.
  • Strong problem-solving capabilities and attention to detail.
  • Demonstrated integrity and ethical business practices.

Ready to make a significant impact in retail operations? We invite you to explore this opportunity to lead and drive excellence in our regional operations.