Assistant Store Manager
2 days ago
We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Clicks Group Limited. As a key member of our store management team, you will be responsible for driving sales and building customer loyalty in order to meet sales, profit, and compliance targets.
Key Responsibilities- Drive Sales and Customer Loyalty
- Develop and implement strategies to increase sales and customer engagement
- Monitor and analyze sales data to identify trends and areas for improvement
- Operational Excellence
- Ensure the efficient operation of the store, including expenses, stock management, and general housekeeping
- Implement and maintain high standards of visual merchandising and store presentation
- People Management
- Support the Store Manager in motivating and directing staff to achieve their targets and performance goals
- Manage staff in the absence of the Store Manager
- Customer Service
- Develop and implement customer service initiatives to drive customer loyalty and achieve club card participation targets
- Ensure excellent customer service standards are maintained across the store team
- Administrative Responsibilities
- Manage administrative tasks, including time and attendance and employee records
- Ensure compliance with company policies and procedures
- Education and Experience
- Grade 12 (Maths 50% and English 50%)
- Minimum 2 years' experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
- Job Knowledge and Skills
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk, and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Results and target-driven
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Following instructions and procedures
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Pretoria, Gauteng, South Africa Clicks Group Limited Full time{"h1": "Assistant Store Manager", "h2": "Job Summary", "p": "We are seeking an experienced Assistant Store Manager to join our team at Clicks Group Limited. As a key member of our retail operations team, you will be responsible for driving sales and building customer loyalty in our stores. If you have a passion for retail and service excellence, we encourage...
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