Customer Service Coordinator

1 day ago


Stellenbosch, Western Cape, South Africa Persona Staff Full time
Job Summary

As a Customer Service Coordinator at Persona Staff, you will be responsible for handling all inbound sales queries and orders. This role requires strong communication skills, attention to detail, and the ability to work effectively under pressure.

Key Responsibilities
  • Verify orders, including customer details and payment information.
  • Capture data into our internal computer system.
  • Provide quotes to existing and potential clients.
  • Inform clients about stock availability, alternatives, and lead times.
  • Accurately invoice clients.
  • Expedite orders through internal coordination.

Requirements

This role requires a minimum of 2 years of relevant experience in sales or customer service. Proficiency in MS Office is essential, as well as a strong work ethic and sense of responsibility. A driver's license with reliable transport is advantageous. You should be able to manage your time effectively to ensure timely responses to customer requests and maintain accurate sales and customer records.

Benefits

We offer a competitive salary of R220,000 per annum, based on location and experience. If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

About Us

Perna Staff is a dynamic recruitment agency committed to providing innovative solutions to businesses across various industries. We value our candidates' privacy and adhere to the Protection of Personal Information Act (POPIA) regulations.

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