Customer Experience Coordinator

3 days ago


Stellenbosch, Western Cape, South Africa Merand Corbett & Associates Full time

About the Role

Merand Corbett & Associates is seeking a highly motivated and organized individual to fill the position of Bathroom Sales Consultant. In this role, you will work closely with customers to understand their needs and preferences, recommending suitable bathroom fixtures and products to meet their requirements.

Key Responsibilities:

  1. Provide Customer Support: Offer expert advice and guidance to customers on bathroom fixtures and products.
  2. Process Orders: Efficiently process customer orders, ensuring timely delivery of products.
  3. Manage Inventory: Maintain accurate inventory levels and ensure showroom displays are well-presented.
  4. Deliver Excellent Customer Service: Resolve any customer complaints or issues promptly and professionally.
  5. Perform Administrative Tasks: Complete various administrative duties, such as data entry and generating reports.

What We're Looking For:

  • Matric Certificate: A minimum qualification of a Matric certificate or equivalent is required.
  • Customer-Facing Experience: Proven experience in a customer-facing role, preferably in a sales or retail environment.
  • Strong Interpersonal Skills: Excellent interpersonal and communication skills with a customer-centric approach.
  • Multi-Tasking Ability: Ability to prioritize tasks effectively and manage multiple responsibilities simultaneously.
  • Computer Skills: Proficiency in computer skills, including MS Office applications and the ability to learn new software systems quickly.

Salary and Benefits:

  • Basic Market-Related Salary: Enjoy a competitive salary and benefits package.
  • Dynamic Company Culture: Work in a dynamic company with a great company culture and opportunities for growth.


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