Document Manager
1 month ago
The Document Controller plays a vital role in ensuring the timely, accurate, and efficient preparation and management of project documents. This includes controlling numbering, sorting, filing, record keeping, and retrieval of documents produced by technical teams, projects, or departments.
Key Responsibilities:
- Setup and maintenance of the project communication plan, including coordination of governance meetings (internal and external).
- Compilation, recording, distribution, and follow-up of project meeting agendas, collateral, minutes, and actions.
- Preparation and distribution of all other project reporting as outlined in the communications.
- Creation and regular update of the project management plan and project control documentation, including the risk register, change request register, and milestones register.
- Capturing project resource forecasting on Workflow or SharePoint.
- Participating in lessons learned and updates to the lessons learned.
- Ensuring project documents and records are created, controlled, approved, and distributed in line with corporate policy and customer requirements.
- Customer purchase order reconciliation, processing, and BPM uploading.
- Citrix applications, ID cards, Openserve, and branding.
- Creating release documents and return documents for materials.
- Supporting the regional operations team to deliver results.
Requirements:
- Matric certification.
- Office Administration certification.
- 3 years of experience in a similar position.
- 2 years of experience within the telecommunications industry.
- Excellent administration, organizational, communication, and interpersonal skills.
- Proactivity, ability to take initiative, and operate with integrity.
- Resilience, flexibility, and adaptability.
- Strong detail focus, customer centricity, and service orientation.
- Team player with the ability to strengthen teams or work in an integrated team environment.
- Knowledge of project tools, strong communication skills, and good organizational skills.
About FACT:
FACT is a leading [industry/sector] company that values excellence, innovation, and customer satisfaction. We are committed to delivering high-quality services and products that meet the evolving needs of our customers.
Join FACT
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