Dining Experience Specialist

3 days ago


Stellenbosch, Western Cape, South Africa Wild Dreams Hospitality Full time
Company Overview
At Wild Dreams Hospitality, we pride ourselves on delivering exceptional experiences to our guests. As a Service Coordinator, you will play a vital role in ensuring our high standards are met, and our guests leave feeling satisfied and eager to return.

Salary
This role attracts an estimated annual salary of $62,000 - $72,000, commensurate with experience. We recognize the value of our employees and reward them accordingly.

Job Description
In this key role, you will oversee the day-to-day operations of the front-of-house team, ensuring seamless service delivery and excellent guest experiences. This will involve coordinating reservations, managing waitlists, and communicating effectively with colleagues and guests alike.

Required Skills and Qualifications
To succeed in this position, you will possess:
  • A strong background in hospitality, preferably with a focus on customer service.
  • Effective communication and interpersonal skills.
  • Ability to multitask and prioritize tasks under pressure.
  • A proactive approach to problem-solving and conflict resolution.


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