Trade Coordinator Specialist
3 days ago
Job Summary
">- We are seeking a meticulous and customer-focused individual to join our team as a Trade Execution Coordinator at Frank Consult in Stellenbosch.
About the Role
">- This role is crucial in ensuring the seamless execution of commodity movements and maintaining strong relationships with customers.
Main Responsibilities
">- Enter and complete all entries of commodity movements data in the system, reconciling all contracts, and investigating and resolving stock differences in collaboration with the inventory coordinator.
- Measure margins on physical delivery and ensure the settlement of all contracts once completed and in accordance with contract payment terms.
- Inform customers about order status, invoices, contract balances, and other necessary information to complete the sale, and resolve all customer queries quickly and efficiently.
- Plan for customer contract delivery in collaboration with the logistics team and identify efficiency and cost-saving opportunities in the supply chain.
- Collaborate with internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customers.
- Handle basic issues and problems, escalating more complex issues to appropriate staff, and maintain good relationships and open communications with customers and internal parties.
- Process all product purchase and spot sales invoices, ensuring accuracy and timely communication with clients, and load payments on Payment Gateway with all needed documents.
- Capture all received loads as allocated by Agents on Trading 1, and follow up on active and pending queries, outstanding invoices, and ensure timely payments to avoid interest charges.
- Implement measures to prevent payment delays and rolling, and work closely with the Execution and Inventory Teams to resolve discrepancies and ensure stock is managed accurately.
- Provide feedback in Operations Meetings on open contracts and ensure all intakes are captured on Trading 1 before month-end.
Requirements
">- Bachelor's degree in a related field or 5 years' experience in a similar role.
- Exposure to the Food/Feed/Agri commodity sector will be advantageous.
- Proficient in Microsoft Office tools, particularly Microsoft Excel.
- Excellent communication skills, solution-oriented with proactive problem-solving abilities.
- Ability to work well in a team while also achieving individual goals, adaptable to change and able to work under pressure.
- Comfortable working after hours as required.
What We Offer
">- Market-related base salary of R250,000 - R350,000 per annum, depending on experience.
- Benefits package including medical aid, retirement fund, and annual bonuses.
- Opportunities for professional growth and development in a dynamic industry.
Working Hours and Conditions
">- 07h00 – 17h00, Monday to Friday.
- Overtime may be required during peak periods.
- Direct report to the Execution Manager with Matrix reporting to the Operations Manager.
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