Senior Technical Support Specialist

1 month ago


East London, Eastern Cape, South Africa Profile Personnel Full time

About Profile Personnel


We are a reputable software company based in East London, Eastern Cape, seeking an experienced IT Technician to join our team.


Job Summary


This role involves providing technical support and maintenance services for our hardware and software systems. The successful candidate will be responsible for troubleshooting, repairing, and upgrading our equipment to ensure optimal performance.


Key Responsibilities



  • 3 – 5 years of experience in IT support roles, with a strong background in hardware and software maintenance.
  • Degree or diploma in Information Technology or a related field.
  • Excellent problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
  • Strong communication skills, with the ability to interact with colleagues and clients at all levels.
  • Good time management skills, with the ability to prioritize tasks and meet deadlines.

Benefits


As a member of our team, you will have access to ongoing training and development opportunities, as well as a competitive salary package (R250,000 - R350,000 per annum) and benefits package.


What We Offer


In this role, you will have the opportunity to work with a talented team of professionals, contribute to the success of our organization, and grow your career in a dynamic and supportive environment.



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