Technical Support Engineer

3 weeks ago


East London, Eastern Cape, South Africa Profile Personnel Full time
Job Title: Technical Support Engineer

About Profile Personnel:

Profile Personnel is a leading provider of software solutions based in East London, Eastern Cape. We strive to deliver high-quality products and services that exceed our customers' expectations.


Salary: R450 000 - R650 000 per annum.

About the Role:

The successful candidate will have 3 – 5 years of experience in technical support and maintenance. He or she must be able to troubleshoot and resolve complex hardware and software issues.

Key responsibilities include:

  • Troubleshooting and resolving technical issues
  • Maintaining and updating technical documentation
  • Providing training and support to users

We are seeking a highly skilled and experienced technical support engineer to join our team.


Required Skills and Qualifications:

The ideal candidate will possess:

  • A degree or diploma in Computer Science or a related field
  • At least 3 – 5 years of experience in technical support and maintenance
  • Excellent problem-solving skills
  • Good communication and interpersonal skills

Benefits:

We offer a comprehensive benefits package, opportunities for career advancement, and a collaborative work environment.



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