Sales Order Operations Specialist
1 week ago
Purpose of the Position
We are seeking a highly skilled Sales Order Administrator to join our team at Oxyon People Solutions. The successful candidate will be responsible for ensuring the smooth flow of sales orders received and providing an efficient and quality service with regards to the sales administration of these orders.
Key Accountabilities
- Ensure accurate and timely sales order administration
- Record keeping of customer/debtor information
- Reconciliation and reporting
- General administration relating to sales orders
- Credit note administration and processing
Core Functions
- Manage data systems to ensure accuracy and up-to-dateness
- Captioning will be done on SAP
- All reporting will be done via Microsoft Excel
- Receive sales orders, raise it on ERP system and distribute to relevant parties
- Co-ordinate collections and deliveries with logistics and warehouse
- Process delivery notes and goods-returned-notes, file in numerical sequence
- Raise authorised invoices and credit notes
- Ensure credit note/claims processes and controls are being adhered to and applied consistently
- Follow-up on all open sales orders
- Monitor sales prices and margins, investigate discrepancies, and report back to manager as per deadline schedules
- Ensure sales prices are updated timeously by relevant manager
- Provide customer support in a timely and professional manner
Qualifications and Skills Required
- Grade 12 / NQF Level 4
- Minimum 5-years experience in a similar position
- Experience in the Telecommunication industry is an advantage
- Working knowledge and experience with MS Excel at an intermediate level
- SAP Business One exposure advantageous
- Advanced numeracy skills
- Proficient in operational principles related to stock
- Ability to work independently as well as part of a team
- Excellent communication skills; both verbal and written
- Ability to work under tight deadlines and manage debtor investigations effectively
- Strong organisational and administrative skills
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