Logistics Debt Collector Specialist
24 hours ago
We are seeking an experienced Debt Collector Specialist to join our logistics team at Frank Consult. The ideal candidate will have a strong background in debt collection, credit management, and accounts receivable.
Job Summary:
- Manage the full debt collection process, including invoicing, tracking overdue payments, and following up with clients to ensure timely settlements.
- Maintain an up-to-date and accurate record of all client accounts, ensuring that outstanding balances are accurately reflected.
- Build and maintain strong client relationships, sending payment reminders and communicating requirements professionally.
- Investigate and resolve discrepancies or issues related to customer payments, working closely with the billing and finance teams to reconcile accounts.
- Prepare monthly statements and detailed reports on accounts receivable status, including aged debtors and key performance metrics.
- Identify high-risk accounts and develop proactive collection strategies to minimise the risk of bad debt.
- Ensure compliance with credit policies, company standards, and relevant regulations.
- Contribute to the development and improvement of accounts receivable procedures and controls.
- Collaborate with sales and operations teams to resolve customer queries or disputes efficiently.
Key Requirements & Skills:
- A minimum of 3 years of experience in debtor control, credit management, or accounts receivable is essential, with experience in logistics.
- A diploma or qualification in Accounting, Finance, or a related field is essential.
- Strong understanding of credit policies, collections processes, and debtor management principles.
- Proficiency in accounting software and the Microsoft Office Suite, particularly Excel.
- Excellent communication and negotiation skills with a customer-focused approach.
- Strong organisational skills, attention to detail, and the ability to work effectively under pressure.
- Analytical skills to assess potential risk factors and take proactive measures.
What We Offer:
- A competitive salary of $80,000 per annum.
- Opportunities for professional growth within a dynamic logistics environment.
- A collaborative team culture with a focus on financial stability and operational efficiency.
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