Logistics Debt Collector Specialist

1 month ago


Stellenbosch, Western Cape, South Africa Frank Consult Full time
Frank Consult Seeks Debt Collector Specialist

We are seeking an experienced Debt Collector Specialist to join our logistics team at Frank Consult. The ideal candidate will have a strong background in debt collection, credit management, and accounts receivable.

Job Summary:

  • Manage the full debt collection process, including invoicing, tracking overdue payments, and following up with clients to ensure timely settlements.
  • Maintain an up-to-date and accurate record of all client accounts, ensuring that outstanding balances are accurately reflected.
  • Build and maintain strong client relationships, sending payment reminders and communicating requirements professionally.
  • Investigate and resolve discrepancies or issues related to customer payments, working closely with the billing and finance teams to reconcile accounts.
  • Prepare monthly statements and detailed reports on accounts receivable status, including aged debtors and key performance metrics.
  • Identify high-risk accounts and develop proactive collection strategies to minimise the risk of bad debt.
  • Ensure compliance with credit policies, company standards, and relevant regulations.
  • Contribute to the development and improvement of accounts receivable procedures and controls.
  • Collaborate with sales and operations teams to resolve customer queries or disputes efficiently.

Key Requirements & Skills:

  • A minimum of 3 years of experience in debtor control, credit management, or accounts receivable is essential, with experience in logistics.
  • A diploma or qualification in Accounting, Finance, or a related field is essential.
  • Strong understanding of credit policies, collections processes, and debtor management principles.
  • Proficiency in accounting software and the Microsoft Office Suite, particularly Excel.
  • Excellent communication and negotiation skills with a customer-focused approach.
  • Strong organisational skills, attention to detail, and the ability to work effectively under pressure.
  • Analytical skills to assess potential risk factors and take proactive measures.

What We Offer:

  • A competitive salary of $80,000 per annum.
  • Opportunities for professional growth within a dynamic logistics environment.
  • A collaborative team culture with a focus on financial stability and operational efficiency.


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