Hotel Service Manager

3 days ago


Cape Town, Western Cape, South Africa Crew Life at Sea Full time

Job Summary:

We are seeking a skilled and experienced Hotel Assistant Bar to join our team at Crew Life at Sea. This role involves assisting the Bar Manager in all aspects of bar operations, including inventory management, ordering supplies, and maintaining cleanliness and organization of the bar area.

The successful candidate will be responsible for preparing and serving a variety of drinks and cocktails to guests in a timely and friendly manner. They will also ensure that all guests are satisfied with their drinks and address any concerns or complaints.

Key qualifications for this role include previous experience in a similar position, preferably in a hotel or cruise ship setting. The ideal candidate will have strong knowledge of different types of drinks and cocktails, excellent communication and interpersonal skills, and the ability to work in a fast-paced and dynamic environment.

Responsibilities:

  • Assist the Bar Manager in managing inventory, ordering supplies, and maintaining a clean and organized bar area
  • Prepare and serve a variety of drinks and cocktails to guests in a timely and friendly manner
  • Ensure guest satisfaction and address any concerns or complaints
  • Assist with training new bar staff and ensure adherence to company standards and policies
  • Maintain a positive and professional attitude at all times and provide exceptional customer service
  • FOLLOW ALL SAFETY AND SANITATION GUIDELINES TO ENSURE A SAFE AND CLEAN WORKING ENVIRONMENT
  • Collaborate with other departments to ensure smooth operation of the bar and overall guest satisfaction


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