Luxury Hotel Operations Manager

3 days ago


Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full time

As a Duty Manager with Karen Tupper Recruitment, you will be responsible for overseeing the daily operations of our 5-star luxury hotel in Cape Town. Your role requires strong leadership and problem-solving skills to ensure an exceptional guest experience.

This is an exciting opportunity for a seasoned professional to take on a challenging and rewarding role in a dynamic environment.

The successful candidate will have a minimum of 2-3 years' experience in a duty manager role within a 5-star hotel, along with excellent communication and interpersonal skills.

You will work closely with department heads to improve overall hotel performance and guest satisfaction, and be responsible for handling guest complaints and conflict resolution professionally and efficiently.

We are looking for someone who is able to multitask and work effectively under pressure, with a strong knowledge of front office, housekeeping, and food & beverage operations.

The ideal candidate will be willing to work shifts, weekends, and public holidays as required, and possess a South African ID.

If you are a motivated and results-driven individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.



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