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Sales Excellence Specialist

1 week ago

Johannesburg, Gauteng, South Africa M-KOPA Full time

As a Sales Excellence Specialist at M-KOPA, you will play a key role in driving sales growth by connecting with existing customers over the phone.

You will effectively introduce and sell M-KOPA's innovative products, achieving and exceeding sales targets while building strong and lasting customer relationships.

Your contributions will directly support our mission of making essential products and services accessible to all.

About Us

M-KOPA is committed to empowering our customers through affordable and accessible financial solutions. In this role, you'll develop a deep understanding of our products to help customers unlock new opportunities, driving financial inclusion and innovation in underserved communities.

Your work will go beyond sales—it will involve building meaningful customer connections, providing an exceptional experience, and fostering loyalty that drives repeat business. This is your opportunity to thrive in a dynamic, fast-paced environment and be part of a team committed to making a real impact.

You will report directly to the Telesales Team Lead.

Requirements

Our ideal candidate is passionate about sales, customer engagement, and achieving targets. You will have:

  • Qualifications: HND/Bachelor's degree in Business Management or a related field.

  • Experience: At least 2+ years in a corporate environment, with experience in the BPO or call center industry preferred.

  • Skills:

    • Strong verbal and written communication skills.

    • Proficiency in MS Excel.

    • Excellent presentation, coaching, and people skills.

    • Result-oriented mindset with a focus on achieving and exceeding sales targets.

    • High ethics and integrity in all customer interactions.

Benefits

M-KOPA offers a competitive compensation package, comprehensive training, and opportunities for career growth and development. Join us in shaping the future of M-KOPA as we grow together.