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Property Administrator Supervisor

2 months ago

East London, Eastern Cape, South Africa SKG Properties Full time
Job Description

We are seeking an experienced Property Administrator to oversee and plan the billing and collections operations for SKG Properties. The successful candidate will be responsible for supervising and maintaining effective working relationships with customers, facility managers, and property operation teams.

Key Responsibilities
  • Billing Process Management
    • Oversee and streamline billing processes to ensure timely and accurate delivery of invoices to customers.
    • Ensure month-end closing of the billing group functions and maintain quality assurance for all processes.
  • Customer Service and Relations
    • Provide excellent customer service to external and internal customers, responding to and mitigating billing escalations.
    • Assist with ensuring invoices are delivered to customers accurately and in a timely manner.
  • Administrative Support
    • Upload tenant charges into MDA and reconcile to the accounting system.
    • Assist with AR-related special projects as necessary.
    • Perform weekly and monthly ledger reconciliations, aging review, and reporting to direct supervisor.
  • Portfolio Management
    • Manage a portfolio of buildings, encompassing full administrative functions from lease onboarding to accountants payable and cash book reconciliation.
Requirements
  • Grade 12
  • Relevant diploma in property management field advantageous
  • 2-3 years in a similar role
  • Property industry and utilities experience essential
  • Minimum junior level management experience
  • Intermediate Excel skills
  • Experience in customer service
  • SAGE/MDA experience advantageous
Skills
  • Ability to work as part of a team
  • Friendly, helpful, and service-oriented
  • Excellent communication skills, written and verbal
  • Client management skills
  • Planning, organizing, and time management
  • Deadline-driven and achievement-oriented
  • Ability to work under pressure to tight deadlines
  • Problem-solving and critical thinking