Financial Services Customer Experience Specialist

Job OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...

CA Financial Appointments is seeking a highly skilled Financial Services Specialist to manage the administration of local and offshore portfolios. The ideal candidate will have a minimum of 3 years' experience in a similar role, with a strong background in asset administration and financial services.Key Responsibilities:Ensure accurate and efficient pricing...

We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

Job Overview: We are seeking a skilled Operational Communications Specialist to join our team at Customer Experience People SA Ltd. This role will focus on building and leading a strategic communications plan to drive engagement and support activity for all colleagues. The ideal candidate will have a strong background in marketing or a related field, with a...

Job Title: Financial Operations ManagerTFG Financial Services is seeking an experienced and skilled Financial Operations Manager to lead our team in the Financial Services Call Centre.About TFG Financial ServicesWe are a leading financial services provider, committed to delivering exceptional customer experiences through innovative solutions and exceptional...

Job Title: Customer Service Agent - Financial ServicesAt WNS Global Services, we are seeking a highly skilled and customer-focused Customer Service Agent to join our Financial Services team.Key Responsibilities:Engage with customers through multiple channels to resolve their queries in a timely and professional manner.Assist customers with their existing...

Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative in the Financial Services industry.Key ResponsibilitiesTo provide exceptional customer service by professionally handling all customer contact and ensuring a Simply Brilliant experience.To actively promote the Teleperformance...

Operations Lead Associate OverviewAs an Operations Lead Associate at WNS Global Services, you will play a pivotal role in delivering exceptional customer experiences across multiple channels. This exciting opportunity requires high-performing individuals with exceptional communication skills to provide first-class service in a contact center environment.Key...

Customer Experience SpecialistWe are looking for a highly skilled Customer Experience Specialist to join our team at beBee Professionals. The successful candidate will be responsible for delivering exceptional customer experiences through proactive communication, issue resolution, and product knowledge. Key qualifications include a minimum of 2 years of...

Company OverviewWe are WNS Global Services, a leading business process management company. Our mission is to deliver exceptional customer experiences through our team of experienced professionals.Estimated Salary: $60,000 per annum (dependent on location and experience)Job DescriptionAs a Team Leader - Customer Experience Specialist, you will be responsible...

Job SummaryWe're seeking a highly skilled Quality Assurance Specialist to join our team in Cape Town.About the RoleThe Quality Assurance Specialist will be responsible for evaluating and scoring customer interactions across all channels, ensuring compliance and accuracy.They will provide detailed feedback to team members and assist in identifying...

About TFG Financial ServicesWe are a leading provider of financial services, and we are seeking an experienced Credit Services Manager to join our team.SalaryR800 000 - R1 200 000 per annum.Job DescriptionAs a Credit Services Manager, you will be responsible for leading a team of credit specialists and ensuring that all credit-related processes are managed...

At WNS Global Services, we are seeking a highly skilled Customer Service Excellence Specialist to join our team. This exciting opportunity is based in Century City and offers a competitive salary of $45,000 per annum.Job OverviewWe are a leading global business process management company that provides industry-specific solutions to businesses across various...

About the Role: We are seeking a highly skilled Customer Experience Specialist to join our team at Jai Search Consultancy. This individual will be responsible for delivering exceptional customer experiences via various communication channels.Main Responsibilities:• Deliver an excellent customer experience• Provide comprehensive support to customers,...

About the Role:At WNS Global Services, we are seeking a highly skilled Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for engaging with customers through multiple channels to resolve their queries in a manner that meets and exceeds their needs.Key Responsibilities:Perform customer verifications,...

Job SummaryAt Cross Wealth Financial Services, we are seeking a highly skilled Financial Planner to join our team. The ideal candidate will have a strong background in financial planning, personal finance, and retirement planning.Key ResponsibilitiesDevelop customized financial strategies for clientsAnalyze financial data to identify areas for...

Job SummaryWe are seeking a skilled Customer Service Representative to join our team at WNS Global Services. As a Night Shift Customer Service Specialist, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesInvestigate and resolve customer enquiries in a timely and...

Key Responsibilities:Develop and implement customized financial plans for clients.Provide expert advice on retirement planning, investment strategies, and wealth management.Conduct thorough financial analysis to identify areas for improvement.Collaborate with clients to set and achieve their financial goals.About the Role:At Cross Wealth Financial Services,...

Job SummaryWNS Global Services is seeking a highly skilled Customer Service Team Lead to join our Financial Services team. As a key member of our team, you will be responsible for managing the local Customer Service team, ensuring the development and delivery of a high-quality and efficient customer service operation that meets the needs of our customers and...

Job Title: Senior Financial Services Operations ManagerTFG Financial Services is seeking a highly motivated and experienced Senior Financial Services Operations Manager to lead our Financial Services Call Centre team.The ideal candidate will have a proven track record of managing teams, driving operational excellence, and delivering results in a fast-paced...