Contact Center Scheduler

Job DescriptionWe are seeking a highly skilled and experienced Contact Center Supervisor to lead our collections team. The ideal candidate will have extensive experience in debt recovery, with a strong understanding of processes and strategies.Key Responsibilities:Provide leadership and direction to the team, fostering a positive and high-performing work...

Client Contact Center Administrator (JB5015)Cape Town, Western Cape R15 000 - R23 000 CTC per month PermanentOur client, a prominent provider of innovative and flexible solutions centered around health, wellness, and financial security, is seeking a client contact center administrator to join their team.The contact center is responsible for the inbound...

Client Contact Center Administrator (JB5015)Cape Town, Western Cape R15 000 - R23 000 CTC per month Permanent Our client, a prominent provider of innovative and flexible solutions centered around health, wellness, and financial security, is seeking a client contact center administrator to join their team. The contact center is responsible for the inbound...

Client Contact Center Administrator (JB5015)Cape Town, Western Cape R15 000 - R23 000 CTC per month PermanentOur client, a prominent provider of innovative and flexible solutions centered around health, wellness, and financial security, is seeking a client contact center administrator to join their team.The contact center is responsible for the inbound...

Our Team is GrowingWe are excited to announce the opening of a new position for a skilled Contact Center Administrator to join our team. In this role, you will be responsible for handling incoming calls, responding to queries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service through inbound...

Our client in the Property Sector is currently looking for a Call Center Manager to join their finance team as soon as possible in Observatory.Company Overview:They are an innovative, contemporary, and dynamic Real Estate Brokerage located in Cape Town. With a yearly turnover exceeding R2 Billion, they aim to be the forefront brokerage brand globally, driven...

Join Our TeamWe are looking for a skilled Sales Call Center Agent (Portuguese-speaking) to join our team. As a key player in our customer-facing role, you will be responsible for introducing and explaining our products or services to potential customers via phone, email, or chat.Key ResponsibilitiesContact Potential Customers: You will be responsible for...

Required Skills and Qualifications6+ years of experience in Customer Operations, Contact Center Operations, or BPO Operations (travel preferred)Proven ability to manage 100-200+ FTE across Voice, Chat, Back-office, and other Omni channel BPO customer operationsExperience in P&L management, with a strong understanding of budgeting, financial planning, and...

Come on board with Neo Group Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're revolutionizing the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you. Join us as we embark on a journey to redefine gaming on a global scale.We are looking...

We are seeking a skilled professional to enhance operational excellence in our Customer Contact Centre. As Contact Centre Operational Excellence Manager, you will be responsible for providing managerial leadership and functional expertise, overseeing the operational customer interfacing aspects of the centre.Your primary objective will be to develop and...

Job SummaryWe are seeking an Operations Coordinator to join our team as a Contact Center Supervisor. The successful candidate will have extensive experience in collections, with a strong understanding of debt recovery processes and strategies.Responsibilities:Oversee the daily operations of the call center, including leading a team of customer service...

**Job Summary:**Surgo HR & Training seeks an accomplished Team Lead with a passion for delivering outstanding customer experiences to fill this critical role.This opportunity involves collaborating with the CSR Team Supervisor to ensure seamless operations, resolving customer disputes, and driving results-oriented teamwork.**Essential...

Company OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We have established ourselves as a trusted partner in the industry, with a commitment to excellence and a focus on innovation.

LOCATIONCape Town, ZAPOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.Are you fluent in Dutch and passionate about...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

Outbound Call Center Agent (JB5014)Cape Town, Western Cape R5 500 basic plus commission, and incentives PermanentAre you a natural-born salesperson with a passion for connecting with people? Do you thrive on challenges, excel on the phone, and have a proven track record in selling insurance or similar products? If you're goal-driven, confident, and ready to...

Outbound Call Center Agent (JB5014)Cape Town, Western Cape R5 500 basic plus commission, and incentives PermanentAre you a natural-born salesperson with a passion for connecting with people? Do you thrive on challenges, excel on the phone, and have a proven track record in selling insurance or similar products? If you're goal-driven, confident, and ready to...

We are seeking a highly skilled and motivated Sales Support Specialist to join our team at Clicks Group Limited. As a Sales Support Specialist, you will play a critical role in ensuring that our customers receive the highest level of service.Key Responsibilities:Manage various queues within our Freshdesk environmentResolve customer queries and complaints via...

We are looking for dynamic and motivated Debt Review Agents to join our new call center in Wynberg, Cape Town.Responsibilities:*Maintain accurate and detailed client records.Meet individual targets.Requirements:*Minium of 6 months experience in debt review or related financial advisory role.*Excellent communication and negotiation skills.*Strong...

Solution Architect RoleThis position involves working closely with customers to identify their technical needs and providing innovative solutions using Amazon Connect. As a Sr. Specialist Solutions Architect, you will leverage your expertise in cloud computing and technology domains to drive business growth and improve customer experience.Key Challenges-...