Outbound Call Center Agent

Call Center Agent at Imperial Logistics in Cape TownThe Call Center Agent plays a vital role in enhancing customer satisfaction through effective communication and problem-solving. This position involves:Responding to customer inquiries via phone, email, or chat.Providing information about products and services.Resolving customer issues in a timely and...

We are seeking an Inbound Call Center Agent to join our team at EXL. As an Inbound Call Center Agent, you will be responsible for providing exceptional customer service to our clients via phone. Your key responsibilities will include answering customer inquiries, resolving issues, and escalating complex cases to management as needed.Key...

Hiwe are currently seeking EXPERIENCED call center INTERNATIONAL OUTBOUND sales agents for our client in the CBD, Cape Town.MUST HAVE: Over 1 year international sales experience essential (NO CHANCERS please)

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

Our client in the Property Sector is currently looking for a Call Center Manager to join their finance team as soon as possible in Observatory.Company Overview:They are an innovative, contemporary, and dynamic Real Estate Brokerage located in Cape Town. With a yearly turnover exceeding R2 Billion, they aim to be the forefront brokerage brand globally, driven...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services-...

About the PositionWe are seeking a highly motivated and experienced Call Center Operations Supervisor to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our collections team within the call center. Your role involves leading a team of collections agents, monitoring performance metrics, and...

DEBT REVIEW SALES AGENTEver growing call center in the debt review industry looking for punctual and hard working agents to add to our team.we offer basic salary and commission. basic + comm. commission earned based off what you clear / payments and you earn a percentage of that amount. Located in the Athlone district and must be able to travel. * must have...

The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...

The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...

LOCATIONCape Town, ZAJOB TYPEFull-TimePAY TYPESSalaryPOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are...

The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant 'fit and proper' requirements of the applicable Acts and the FSCA requirements (a condition of employment). The appointed candidate will be registered with the FSCA. The objective is to...

The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant 'fit and proper' requirements of the applicable Acts and the FSCA requirements (a condition of employment). The appointed candidate will be registered with the FSCA. The objective is to...

Job OverviewWe are seeking a highly skilled Call Center Specialist to join our SWATX team. In this role, you will be responsible for providing exceptional customer service and support through various channels.ResponsibilitiesManage incoming calls and respond to customer inquiries in a professional and timely manner.Provide accurate and up-to-date information...

High earning potential Earn R20K+ including commission in Leading Telco – Cape Town CBDWe are looking for money-driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for youDuring a Typical Day, you'll:Call pre-qualified clients existing and new...

We are seeking a dedicated Sales Advisor to join our team at Santam Direct Call Centre in Bellville, Cape Town. The ideal candidate will provide exceptional customer service and sales support to clients while achieving sales targets in an outbound call centre environment.Main responsibilities include handling inbound/outbound telephonic communication with...

Job Description:The individual will be a Call Centre Agent, part of a team of Call Centre Agents that:Sell insurance products telephonically to potential policyholders by reading from an approved script,Utilise a call center dialer to manage lead follow-upStrive to achieve insurance policy sales and campaign targetsAssist policyholders with policy...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

We are looking for a highly motivated Customer Experience Lead to join our team at IGT Solutions. As a key member of our leadership team, you will be responsible for overseeing a team of contact center agents, improving customer satisfaction scores, and streamlining processes.About the RoleThis is an exciting opportunity to join a dynamic team at IGT...