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Airline Operations Director

2 weeks ago


Cape Town, Western Cape, South Africa IGT Solutions Full time
Contact Center Leadership

The ideal candidate for this role will have a strong background in contact center management, with a focus on leading high-performing teams and driving business growth.

Main Responsibilities:

  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Maintain high levels of employee engagement and motivation.
  • Collaborate with internal stakeholders to drive business growth and revenue expansion.

Required Skills:

  • Proven track record in managing large-scale contact center teams.
  • Excellent leadership, communication, and analytical skills.
  • Strong knowledge of contact center operations, metrics, and processes.

We Offer:

  • Competitive salary package.
  • Career growth opportunities within an international organization.