Customer Service Representative

1 month ago


Nelspruit, Mpumalanga, South Africa Ideal & Selected Candidates Full time
Job Title: Junior Call Centre/Customer Service Operator

We are seeking a highly motivated and customer-focused individual to join our team as a Junior Call Centre/Customer Service Operator.

Main Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and other communication channels.
  • Assist clients with service requests, resolve queries, and follow up on complaints.
  • Contribute to the achievement of sales targets and customer satisfaction goals.
  • Collaborate with the team to ensure seamless service delivery and continuous improvement.
  • Participate in training and development programs to enhance skills and knowledge.

Requirements:

  • Experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer literacy and proficiency in MS Office.
  • Valid driver's license.

Working Hours: Monday to Thursday, 08:00 to 17:00, Friday, 08:00 to 16:00.

Starting Salary: R6,000 - R8,000 per month.



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