Spanish Speaking Customer Service Representative

3 weeks ago

Nelspruit, Mpumalanga, South Africa Black Pen Recruitment Full time
Job Title: Spanish Speaking Customer Service and Sales Representative

Black Pen Recruitment is seeking a highly skilled and multilingual customer service representative to join our team. As a Spanish speaking customer service and sales representative, you will be responsible for providing exceptional customer service to our clients in the airline industry.

Job Summary:

We are looking for a customer service representative who is fluent in Spanish and has excellent communication skills. The ideal candidate will be able to work in a fast-paced environment and provide top-notch customer service to our clients.

Responsibilities:
  • Provide customer service to clients in the airline industry via phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work with clients to resolve issues and provide solutions to their problems.
  • Meet or exceed customer service standards and key performance indicators.
  • Collaborate with the sales team to identify opportunities and provide solutions to clients.
Requirements:
  • Fluency in Spanish and English.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Ability to meet or exceed customer service standards and key performance indicators.
  • Collaborative and team-oriented mindset.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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