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Spanish Speaking Customer Service Representative
2 months ago
Black Pen Recruitment is seeking a highly skilled and multilingual customer service representative to join our team. As a Spanish speaking customer service and sales representative, you will be responsible for providing exceptional customer service to our clients in the airline industry.
Job Summary:We are looking for a customer service representative who is fluent in Spanish and has excellent communication skills. The ideal candidate will be able to work in a fast-paced environment and provide top-notch customer service to our clients.
Responsibilities:- Provide customer service to clients in the airline industry via phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work with clients to resolve issues and provide solutions to their problems.
- Meet or exceed customer service standards and key performance indicators.
- Collaborate with the sales team to identify opportunities and provide solutions to clients.
- Fluency in Spanish and English.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
- Ability to meet or exceed customer service standards and key performance indicators.
- Collaborative and team-oriented mindset.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
