Greek Language Customer Service and Sales Representative

2 weeks ago


Nelspruit, Mpumalanga, South Africa Black Pen Recruitment Full time

Job Title: Greek Language Customer Service and Sales Representative

Job Type: Full time/Permanent

Location: Mpumalanga, South Africa

Workplace: Fully Remote

We are seeking a highly skilled and fluent Greek language speaker to join our team as a Customer Service and Sales Representative. As a representative of our client, a prestigious airline brand, you will be responsible for providing exceptional customer service and sales support to passengers in Greek and English languages.

Responsibilities:

  • Assist passengers with pre and post-flight travel-related queries in customer relations department
  • Work on airline reservations systems and handle voice calls in English and Greek
  • Meet specific key performance indicators and client service levels

Requirements:

  • Native level fluency in Greek language: Verbal & Written
  • Located in South Africa
  • Permanent residence permit/South African ID holders only
  • Flexibility to work shifts
  • Fibre internet connection or fixed stable ADSL line required at own cost
  • UPS Solution required during load shedding

Training: Fully paid product and systems training provided

Probation period: 4 months



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