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Technical Support Specialist
2 months ago
Job Title: RMA Technician
Job Type: Contract
Location: JHB
Job Description:
We are seeking an experienced RMA technician to join our team in JHB on a 3-month contract. The ideal candidate will have a strong background in electronic engineering and a minimum of 6 years of relevant experience.
Responsibilities:
- Draft and submit product quality analysis reports
- Record and manage faulty devices and spares
- Offer repair training to clients on-site
- Troubleshoot and clear cases for repairs
- Record all swap-out-devices
Requirements:
- Matric
- Relevant diploma in Electronic Engineering or relevant field
- 6-10 years of relevant experience
- Strong analytical and troubleshooting skills
- Excellent customer service skills