Technical IT Support Specialist
3 weeks ago
At Zecutive Consultants, we are seeking a skilled Technical IT Support Specialist to join our team.
Job SummaryWe require an experienced individual to provide top-notch technical support and services to our clients. This includes troubleshooting and resolving technical issues remotely, assisting with enterprise solutions, networks, and exchange servers.
Key Responsibilities- Deliver exceptional customer service and technical support on multiple levels, including remote and on-site assistance.
- Assist with the implementation and maintenance of enterprise solutions, networks, and exchange servers.
- Lead and supervise technicians during on-site installations when necessary.
- Configure network installations to meet client requirements.
- Provide end-user training and support where needed.
- Possession of a CISCO Certified Network Administrator (CCNA) or similar qualification is essential.
- A minimum of 6-10 years of experience in a similar role, providing technical support for turn-key solutions.
- Sound knowledge of hardware, networks, firewalls, security systems from popular brands.
- Strong technical skills and IT support expertise.
- Excellent customer service and communication skills.
- Fluency in Afrikaans and English is mandatory.
- Owning reliable transportation and being willing to travel to client sites as required.
- Ability to work independently and as part of a team.
The successful candidate can expect a salary ranging from R38,000 to R45,000 per annum, negotiable based on qualifications and experience.
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