Technical IT Support Specialist

3 weeks ago


Johannesburg, Gauteng, South Africa Zecutive Consultants Full time

At Zecutive Consultants, we are seeking a skilled Technical IT Support Specialist to join our team.

Job Summary

We require an experienced individual to provide top-notch technical support and services to our clients. This includes troubleshooting and resolving technical issues remotely, assisting with enterprise solutions, networks, and exchange servers.

Key Responsibilities
  • Deliver exceptional customer service and technical support on multiple levels, including remote and on-site assistance.
  • Assist with the implementation and maintenance of enterprise solutions, networks, and exchange servers.
  • Lead and supervise technicians during on-site installations when necessary.
  • Configure network installations to meet client requirements.
  • Provide end-user training and support where needed.
Requirements
  • Possession of a CISCO Certified Network Administrator (CCNA) or similar qualification is essential.
  • A minimum of 6-10 years of experience in a similar role, providing technical support for turn-key solutions.
  • Sound knowledge of hardware, networks, firewalls, security systems from popular brands.
  • Strong technical skills and IT support expertise.
  • Excellent customer service and communication skills.
  • Fluency in Afrikaans and English is mandatory.
  • Owning reliable transportation and being willing to travel to client sites as required.
  • Ability to work independently and as part of a team.
Salary and Benefits

The successful candidate can expect a salary ranging from R38,000 to R45,000 per annum, negotiable based on qualifications and experience.



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