Senior Network Delivery Specialist

6 days ago


South Africa Recru-it Full time
Job Description

To succeed as our new Service Delivery Manager, you will oversee the planning and execution of network services, ensuring quality and adherence to service level agreements.

Responsibilities


  • Evaluate and implement network strategies to meet business objectives.
  • Manage escalation processes and serve as a primary point of contact for network issues.
  • Coordinate communication within internal teams and ensure seamless project execution.
  • Track return merchandise authorizations, incidents, and problem resolution to minimize downtime.
  • Develop and maintain technical and work volume reports to inform business decisions.
  • Collaborate with cross-functional teams to identify areas for process improvement.


Requirements

  • Minimum 10+ years of experience in senior network engineer roles, with at least 5 years in data center environments.
  • Proven expertise in building, managing, and supporting large enterprise infrastructure, services, and applications on public cloud platforms (AWS, GCP, Azure) or private cloud environments.
  • Knowledge of DevOps principles and experience with tools like Jenkins, Terraform, Ansible, Maven, and scripting languages (Python) for automation.
  • Experience with large-scale cloud networking and security, including customer VPN connectivity to cloud accounts.
  • Strong understanding of network protocols (OSPF, BGP, VXLAN, IPv4, IPv6, VLAN, VRRP, VARP, HSRP) and experience with leading firewall platforms (Cisco, Fortinet, Arista, Palo Alto Networks).
  • Knowledge of load balancer platforms and experience with storage and compute as part of infrastructure ecosystems.
  • Proficiency in ITIL and ability to guide/coach others.
  • Excellent communication and problem-solving skills, with a positive attitude and strong customer focus.


Additional Requirements

  • Experience with public cloud offerings and adaptable to shift models.
  • Basic financial understanding, including OPEX and CAPEX.


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