Service Excellence Coordinator
3 weeks ago
Nermai Solutions is recruiting a Service Excellence Coordinator to join our operations team. This role requires a proactive, results-oriented professional who is passionate about client service and operational excellence.
The ideal candidate will have a proven track record of 5+ years of experience in client operations, customer service management, team leadership, and recruitment. They will possess strong interpersonal skills with a focus on client service and relationship management.
This role comes with a competitive salary of $100,000 - $135,000 per year, plus opportunities for professional growth and development. When not required at client premises, the position allows for a hybrid working arrangement.
Job Responsibilities:- Act as a point of contact for clients, providing support for all operational and service-related matters.
- Research as needed to resolve client issues or improve processes.
- Develop and write detailed training manuals, conduct on-site training for clients, and ensure teams are equipped with the knowledge and tools to perform their roles accurately.
- Schedule monthly or weekly meetings with clients to discuss performance, provide updates, and address any issues.
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Warehouse and Vehicle Services Coordinator
1 month ago
Cape Town, Western Cape, South Africa Service Solutions Full timeJob Title: Warehouse and Vehicle Services Coordinator - GeorgeCompany Overview:Service Solutions is a leading provider of truck rental services, seeking an experienced Branch Operator to join our team in George.About the Role:This role offers a unique opportunity to work with a dynamic team, responsible for managing warehouse operations, vehicle maintenance,...
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Operational Excellence Coordinator
3 weeks ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeJob Description:The Legends Agency is seeking an exceptional Operational Excellence Coordinator to join our dynamic team. This role presents a unique opportunity to contribute to the success of our operations and enhance the guest experience.Responsibilities:Project Management: Assist in developing and executing projects that align with operational standards...
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Operational Excellence Coordinator
1 month ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeAbout The Legends AgencyWe are a leading hospitality management company seeking an experienced Operational Excellence Coordinator to join our team. Located in a stunning coastal setting, we offer a unique opportunity to work in a fast-paced environment with a focus on delivering exceptional guest experiences.Job SummaryWe are seeking a detail-oriented and...
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Fleet Operations Coordinator
3 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeJob DescriptionWe are seeking a Fleet Operations Coordinator to join our team at Service Solutions in George. The successful candidate will have strong leadership skills and experience in fleet management.The role involves:Liaising with customers and other branches regarding bookings and vehicle availabilityMaintaining/arranging services on vehiclesAttending...
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Delivery Excellence Coordinator
3 weeks ago
Cape Town, Western Cape, South Africa RTT Full timeJob Description:We are seeking a skilled Delivery Excellence Coordinator to join our team at RTT. As a key member of our operations team, you will be responsible for ensuring that all deliveries meet our high standards of quality and timeliness.About the Role:This is a challenging and rewarding role that requires strong analytical and problem-solving skills....
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Service Excellence Representative
2 weeks ago
Cape Town, Western Cape, South Africa Time Personnel Full timeOverviewAt Time Personnel, we are committed to delivering exceptional customer service and ensuring that our clients receive the best possible support. As a Service Excellence Representative, you will play a crucial role in achieving this goal by providing timely and effective solutions to customer queries.You will be working closely with our team to ensure...
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Cape Town, Western Cape, South Africa Service Solutions Full timeRetail industry employer, Service Solutions, requires a skilled Payroll coordinator with experience in payroll functions, medical aids, provident funds, overtime, and casuals.Strong knowledge of Accounts is expected from the ideal candidate.Key requirements include Grade 12, relevant Tertiary studies, and experience in a retail environment.Having your own...
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Payroll Coordinator Role in Retail Industry
3 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeService Solutions seeks a Senior / experienced Payroll coordinator to join their busy team in the Burgundy Estate area.The successful candidate will have experience in the full payroll function, including medical aids, provident funds, overtime, casuals etcFirm understanding of Accounts is required for this role.Main requirements:Grade 12 qualification is...
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Funeral Service Coordinator
2 months ago
Cape Town, Western Cape, South Africa TRAILO LIFE Full timeJob Title: Funeral Service CoordinatorWe are seeking a skilled Funeral Service Coordinator to join our team at TraiLo Life. This role is responsible for serving as the primary point of contact for families and clients, addressing inquiries and providing information about our services.The ideal candidate will have a high school diploma or equivalent and...
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Service Excellence Associate
3 weeks ago
Cape Town, Western Cape, South Africa O'Brien Recruitment Full timeWe are seeking a talented Customer Service Agent to join our client's team in Brackenfell, where they will have the opportunity to deliver exceptional customer service and drive business growth.About the ClientOur client is a leading organization in the industry, known for its commitment to excellence and customer satisfaction.The ideal candidate will be a...
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Service Operations Coordinator
4 weeks ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeWe are seeking a dedicated and professional Customer Service Professional to join The Legends Agency in Cape Town. As a Service Operations Coordinator, you will play a vital role in ensuring the smooth operation of daily service activities.Job Title: Service Operations CoordinatorLocation: Cape TownSalary: Market Related (R250,000 - R350,000 per annum)About...
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Project Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa HR Supreme Full timeJob Title: Project Coordinator - Field ServicesAbout the Role:We are seeking an experienced Project Coordinator to join our team as a Field Services coordinator. The successful candidate will be responsible for coordinating field services projects, including scheduling installations, obtaining quotes from suppliers, and arranging equipment...
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeAt EXL Service, we are looking for a skilled Customer Service Representative to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service.Salary and BenefitsWe offer a competitive salary of approximately $35,000 per annum, which is based on industry standards and...
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Customer Service Representative
2 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeService Solutions is opening its doors in Access Park and invites experienced candidates to apply for a Sales Associate position.The estimated salary for this role is between $40,000 and $60,000 per annum.About the Job:We are seeking a driven and customer-focused individual to join our team as a Sales Associate at our Access Park store.Your primary...
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Customer Service Representative
2 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeService Solutions is expanding its presence in Sun Valley, a prime location for our new store. As a well-spoken retail sales associate, you will be the face of our brand, interacting with customers and providing exceptional service.The ideal candidate should possess excellent communication skills, Grade 12, and at least 4 years of retail experience....
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeWe are seeking a highly skilled and motivated Store Assistant to join our team in Hermanus. As a key member of our sales team, you will provide exceptional customer service and support to our clients.**About You:**To be successful in this role, you will need to have Grade 12 and retail experience, with excellent communication skills and the ability to work...
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Store Experience Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeAccess Park Retail OpportunitiesAs a global retailer, we are committed to providing our customers with an exceptional shopping experience. We are now recruiting for a skilled Park Store Lead to join our team in Access Park.About the RoleThis key role involves leading our store team to deliver outstanding customer experiences, achieving sales targets, and...
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Dining Services Coordinator
3 weeks ago
Cape Town, Western Cape, South Africa MSC Cruises Full time**Job Summary:** Dining Services CoordinatorWe are seeking a highly motivated and experienced Dining Services Coordinator to join our team at MSC Cruises. The successful candidate will be responsible for coordinating the delivery of exceptional dining experiences for our guests.The estimated salary for this role is $55,000 - $80,000 per year, depending on...
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Financial Services Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa Persona Staff Full timeWe are looking for a seasoned Financial Services Coordinator to manage the day-to-day operations of our portfolio services. The successful candidate will have a BCom degree or equivalent qualification, and a minimum of 3-4 years of experience in a similar role.Key responsibilities include:Managing financial transactions and maintaining accurate...
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Financial Services Coordinator
3 weeks ago
Cape Town, Western Cape, South Africa Accountancy Placements Pietermaritzburg Full timeWe are looking for a highly skilled Financial Services Coordinator to join our team at Accountancy Placements Pietermaritzburg. In this role, you will play a critical part in ensuring the smooth operation of our financial services division.Responsibilities will include managing client portfolios, preparing client records, and uploading documents on XPlan....