Learning Experience Lead
5 days ago
We are a multinational company with a diverse team from various backgrounds and experiences. We pride ourselves on treating our team members like clients, providing them with unlimited care, an individual approach, and a positive work environment. Join us and take advantage of the opportunity to grow professionally.
-
Learning Experience Designer
2 hours ago
Cape Town, Western Cape, South Africa Datonomy Solutions Full timeAbout UsDatonomy Solutions is a leading provider of innovative learning solutions. We are passionate about empowering individuals and organizations to achieve their goals through effective learning and development strategies.In this role, you will have the opportunity to work on diverse projects, collaborate with talented professionals, and contribute to the...
-
Learning Experience Specialist
2 hours ago
Cape Town, Western Cape, South Africa Capita Full timeJob Description:At Capita, we're seeking a motivated individual to fill the role of Learning Experience Specialist. As a key member of our team, you will be responsible for facilitating the learning of various disciplines, products, and systems elements to equip delegates with the necessary skills to service our customers and meet service level agreements,...
-
Learning Experience Architect
1 day ago
Cape Town, Western Cape, South Africa africanmanagers Full timeAbout UsAfrican Management Institute is a pioneering organization in practical business and management learning for Africa. We equip entrepreneurs with key tools to build their businesses, help companies build motivated and productive workforces, and run work-readiness and entry-level programs for young people starting their careers.We believe in empowering...
-
Digital Learning Experience Designer
5 days ago
Cape Town, Western Cape, South Africa Construct Education Full timeJob Summary:This is an exciting opportunity for an experienced Learning Designer to join our team at Construct Education. We are looking for someone who is passionate about delivering world-class service and sector-leading digital products to our portfolio of global clients.You will be responsible for designing and developing high-quality online learning...
-
Lead Publisher – African Languages
2 weeks ago
Cape Town, Western Cape, South Africa Maskew Miller Learning Full timeJob title : Lead Publisher – African LanguagesJob Location : Western Cape, Cape TownDeadline : March 08, 2025Quick Recommended LinksJobs by Location Job by industries Key Duties and Responsibilities Leadership & ManagementLead and mentor the African Languages team of Publishers and Managing Editors, ensuring alignment with business objectives and...
-
Learning and Development Lead
13 hours ago
Cape Town, Western Cape, South Africa Pick 'n Pay Full timeAbout the RoleThe Learning and Development Specialist for the Clothing Division plays a crucial role in designing, delivering, and evaluating training programs that enhance employee skills, knowledge, and performance within the fashion and apparel industry.Key Responsibilities:Lead the rollout and optimization of the Learning and Development strategy across...
-
Customer Experience Manager
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionThe Lead Generation Group is committed to delivering exceptional customer experiences. Our team strives to provide timely and effective solutions to client complaints and issues.We are seeking an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues. This role requires strong de-escalation...
-
Customer Experience Director
13 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionThe Lead Generation Group is searching for an experienced Escalations Manager Lead to manage and resolve complex client complaints.About the PositionThis role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.Key responsibilities include:Developing and implementing strategies to...
-
Digital Learning Experience Specialist
20 hours ago
Cape Town, Western Cape, South Africa Construct Education Full timeJob OverviewWe are seeking a highly skilled Learning Designer to join our team at Construct Education. As a Learning Designer, you will play a key role in crafting world-class, innovative learning experiences that inspire and engage global learners.You will be responsible for driving creative and forward-thinking solutions while ensuring that all learning...
-
Learning Business Partner Lead
3 days ago
Cape Town, Western Cape, South Africa TFG (The Foschini Group) Full timeJob DescriptionThe Learning Business Partner Lead is a critical role within the organization, responsible for driving the development and implementation of learning initiatives that align with business goals. This position requires strong collaboration and communication skills to work closely with various stakeholders, including Heads of Function, to...
-
Customer Experience Manager
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob Title: Customer Experience ManagerWe are seeking an experienced professional to fill the role of Customer Experience Manager at Lead Generation Group.The successful candidate will play a critical role in managing client complaints and issues, ensuring a high level of customer satisfaction.Responsibilities:Manage and resolve escalated client complaints...
-
Customer Experience Management Director
5 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeAbout the JobWe are seeking a talented Support Team Manager to join our US Operations team. As the Client Support Operations Lead, you will be responsible for leading our customer support team in delivering exceptional service. The ideal candidate should have strong leadership, communication, and problem-solving skills to drive team performance and resolve...
-
Customer Experience Advocate Senior
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeWe are seeking an experienced Complaints Resolution Specialist to join our team at the Lead Generation Group.About the Role:In this role, you will be responsible for managing and resolving escalated client complaints and issues. You will develop and implement strategies to reduce the frequency of escalations, work closely with other departments to identify...
-
Learning Experience Designer
6 days ago
Cape Town, Western Cape, South Africa Datonomy Solutions Full timeJob Title: Learning Experience DesignerWe are seeking a skilled Learning Experience Designer to join our team at Datonomy Solutions, focusing on the analysis and design phases of e-learning projects.Key Responsibilities:Analyze project requirements and design engaging educational content.Minimum Qualifications:Must be skilled in Articulate Storyline.UPerform...
-
Senior Customer Experience Leader
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeSales and Customer Service Leadership RoleJob Title: Sales and Customer Service Leadership RoleDescription:In this exciting opportunity, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Accountabilities:To develop and implement process improvements to drive efficiency and effectiveness.To...
-
Digital Marketing Lead
13 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeDigital Marketing Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob Title: Digital Marketing LeadAs a key member of the Lead Generation Group team, you will play a critical role in driving lead generation through paid search advertising. This is an exciting opportunity to join our dynamic team and contribute to the success...
-
Escalation Resolution Lead
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeComplaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...
-
Dispute Mediation Lead
13 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeSenior Leadership RoleWe are seeking an experienced Escalations Manager Lead to join our team at the Lead Generation Group.About the JobThis position involves managing and resolving complex client complaints, utilizing strong leadership skills and excellent communication abilities.Key responsibilities include:Developing strategies to reduce the frequency of...
-
Client Relations Lead
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionLeverage your expertise as a Client Relations Lead at Lead Generation Group to deliver exceptional results.You will be responsible for resolving complex client complaints and enhancing customer satisfaction.About the Role:Resolve escalated client complaints and maintain high-quality relationships.Develop and implement strategies to reduce...
-
Escalations Manager Lead
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeThe Lead Generation Group is looking for a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.Job Summary:This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. Key responsibilities include developing strategies to improve client satisfaction,...