Learning Experience Architect

3 days ago


Cape Town, Western Cape, South Africa africanmanagers Full time
About Us
African Management Institute is a pioneering organization in practical business and management learning for Africa. We equip entrepreneurs with key tools to build their businesses, help companies build motivated and productive workforces, and run work-readiness and entry-level programs for young people starting their careers.

We believe in empowering entrepreneurs and businesses to create positive change in their communities and economies. Our approach combines rigorous academic research with hands-on business training, tailored to meet the unique needs of each client.

Role Summary
The Solutions Lead will be responsible for leading the development of innovative, tech-enabled learning solutions and products for client projects. This individual will have a proven track record in designing social impact programs/solutions, human-centered design, or product management in an impact-driven environment.

This role will act as a sector, product, and methodology expert, supporting client scoping processes and leading the technical and solution design stage of large-scale client projects through research, needs analysis, design, and development phases in an agile squad model.

The Solutions Lead will represent the company to clients as a senior technical expert during scoping, design, and evaluation stages, ensuring solutions align with our methodology and deliver measurable impact.

Key Responsibilities
  • Act as a sector, product, and methodology expert to support the Partnerships team in scoping client projects.
  • Collaborate with clients to conduct research, needs analysis, and solution design, ensuring alignment with their goals and our learning methodology.
  • Represent the company in client meetings as the technical solutions / project lead during the scoping, design, and development phases.
  • Develop core project documentation, including diagnostics, user personas, and initial project roadmaps that support high-quality, standardized innovations / solutions for key SME segments.

Requirements
  • 10+ years of work experience in a relevant sector.
  • Proven track record in designing social impact programs/solutions, human-centered design, or product management in an impact-driven environment.
  • Experience in a consulting or client service role is highly desirable.
  • Familiarity with data analysis and monitoring & evaluation frameworks.
  • Expertise in designing and delivering tech-enabled learning solutions.
  • Strong knowledge of SME/MSME ecosystems, donor-funded program, and skills development.
  • Exceptional client relationship and stakeholder management skills.
  • Proficiency in agile methodologies, and project documentation.
  • Data-driven decision-making mindset, with the ability to analyze and apply insights to improve solutions.
  • Excellent communication skills, both verbal and written, with the ability to represent the company in high-level client engagements.
  • Collaborative and adaptable work style, with a commitment to excellence and impact.


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