Field Support Specialist
2 months ago
Are you ready to take your career to the next level? iOCO Infrastructure Services is on the hunt for a skilled Field Support Engineer to join our team and provide top-notch technical support to our clients.
Key Responsibilities:- Deliver exceptional technical support to clients through on-site visits and remote incident resolution.
- Collaborate with clients to identify and resolve technical issues, ensuring timely and effective support.
- Develop and maintain strong relationships with clients, understanding their needs and expectations.
- Stay up-to-date with the latest technologies and industry trends to provide innovative solutions.
- Work closely with the support team to ensure seamless communication and issue resolution.
- Minimum 3-5 years of experience in desktop support, with some server and network support experience a plus.
- International MCSE qualification or equivalent, as well as A+ / N+ entry-level IT qualifications.
- Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and benefits package, including a permanent position and a driver's license and own car.
- The chance to work with a talented team of professionals who are passionate about delivering exceptional client experiences.
At iOCO Infrastructure Services, we're committed to delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions. If you're a motivated and talented individual who is passionate about technical support, we want to hear from you
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