Customer Relationship Specialist

24 hours ago


Cape Town, Western Cape, South Africa Merchants Full time
About Merchants

Merchants is a customer management partner specializing in business process outsourcing (BPO). With a focus on delivering exceptional customer experiences, the company has established itself as a leader in the industry.

Since 1981, Merchants has successfully created and managed contact center operations for blue-chip clients globally. The company's commitment to innovation and attracting top talent has set it apart in the competitive landscape.

As a Cold Calling Sales Consultant, you will be responsible for reaching out to potential clients via telephone to introduce and sell payment solution products for a UK-based company. This role requires excellent communication and interpersonal skills, as well as proven experience in sales or customer service activities.



  • Cape Town, Western Cape, South Africa Aerobotics Full time

    Aerobotics is seeking a skilled Crop Insights Coordinator to join our team in Cape Town. This role demands a proactive problem solver with meticulous attention to detail who is customer-centric in all approaches.About the role:The Crop Insights Coordinator will form and nurture strong relationships with growers and fruit marketing companies in South Africa...


  • Cape Town, Western Cape, South Africa FNB South Africa Full time

    At FNB South Africa, we're seeking a talented individual to join our team as a Customer Relationship Consultant. In this role, you will be responsible for delivering exceptional customer service and building strong relationships with clients.Key Responsibilities:Provide efficient transactional day-to-day solutions to customer queries in line with Business...


  • Cape Town, Western Cape, South Africa FNB South Africa Full time

    Company OverviewFNB South Africa is a leading financial services provider committed to delivering exceptional customer experiences. Our team is passionate about building strong relationships with clients and exceeding their expectations.Job DescriptionWe are seeking a skilled Transaction Support Expert to join our team. As a key member of our client service...


  • Cape Town, Western Cape, South Africa ACCS - ARES Customer Care Solutions GmbH Full time

    About ACCS - ARES Customer Care Solutions GmbH:We are a leading BPO company specializing in digital solutions for various industries.We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.Job Description:ResponsibilitiesProvide prompt and professional support via phone, email, chat, and social...


  • Cape Town, Western Cape, South Africa Findojobs South Africa Full time

    About Us : We are an innovative and rapidly growing e-commerce company dedicated to delivering exceptional customer experiences. As we continue to expand, we are excited to introduce the role of Customer Support Specialist, a key position focused on bridging customer interactions and creating seamless experiences through exceptional service. If you thrive in...

  • Customs Specialist

    3 weeks ago


    Cape Town, Western Cape, South Africa Tumaini Consulting Full time

    We currently have a position open for a Customs Specialist within a Beverage company based in the Western Cape. Minimum Requirements: Degree/ Diploma in Logistics, Supply Chain Management, International Trade, or similar 6 8 Years experience in similar role 5 7 Years experience in customs clearing or freight forwarding Should you meet the requirements for...


  • Cape Town, Western Cape, South Africa Hire Resolve Full time

    Customer Relations SpecialistHire Resolve is seeking a Customer Relations Specialist to provide top-notch customer service and support to our clients in the Metering Industry.Key Responsibilities:Respond to client inquiries and resolve any issues or concerns promptlyCommunicate effectively with clients to understand their needs and preferencesCollaborate...


  • Cape Town, Western Cape, South Africa Boomerang Marketing Full time

    We are seeking a global customer experience specialist to join our team.About the RoleProvide exceptional customer service to clients across the globe.Work in a fast-paced, dynamic environment.Collaborate with colleagues to achieve common goals.Develop and maintain relationships with clients.Contribute to process improvements and innovations.The ideal...


  • Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full time

    Our client, Aquarius Specialist Recruitment, is a dynamic boutique recruitment agency that has consistently delivered exceptional results. They are now seeking an Affirmative action candidate to take their business development efforts to the next level in South Africa.Key Responsibilities:Prospect and identify new business opportunities with a focus on the...


  • Cape Town, Western Cape, South Africa DigiCert, Inc. Full time

    Job title : Customer Experience Specialist (French Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summaryWe are in the market for a Customer Experience Specialist with professional working proficiency in French to join our team in Cape Town. As Customer Experience...


  • Cape Town, Western Cape, South Africa DigiCert, Inc. Full time

    Job title : Customer Experience Specialist (Portuguese Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Portuguese Speaker) to join our team. As Customer Experience Specialist you will engage with external...


  • Cape Town, Western Cape, South Africa DigiCert, Inc. Full time

    Job title : Customer Experience Specialist (Spanish / Italian / Dutch Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Spanish / Italian / Dutch Speaker) to join our team. As Customer Experience Specialist...


  • Cape Town, Western Cape, South Africa Salt Full time

    Cape Town, Western Cape, South Africa: A hub for innovation and growth. Salt is seeking a Customer Growth Specialist to drive digital acquisition strategies across their search and shopping campaigns.OverviewThis role presents an exciting opportunity to drive growth in an established e-commerce marketplace by optimizing customer acquisition and enhancing...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    The role of the Automotive Claims Relationship Specialist at Santam involves managing and controlling Key Performance Indicators (KPIs) for Motor Body Repairers. The successful candidate will be responsible for supporting the Assessing team, handling complaints, and possessing excellent complaints handling and report writing skills.Additionally, the ideal...


  • Cape Town, Western Cape, South Africa Nedbank Namibia Full time

    Job Role: Commercial Banking SpecialistNedbank Namibia is seeking a skilled Commercial Banking Specialist to join our team. In this role, you will be responsible for driving business growth and revenue expansion through strategic client relationships, effective cross-selling, and proactive networking.Key ResponsibilitiesDevelop and implement effective sales...


  • Cape Town, Western Cape, South Africa Intrinsic Consulting Services Full time

    Delivering Exceptional ResultsWe are seeking a skilled and motivated Customer Care Consultant to join our team at Intrinsic Consulting Services.Key AccountabilitiesBuilding and maintaining strong relationships with existing customersEnsuring accurate and up-to-date records on our CRM SystemSupporting the Accounts Department with debt collection tasksWorking...


  • Cape Town, Western Cape, South Africa Kontak Recruitment Full time

    Join Our Dynamic TeamWe are currently seeking a highly motivated Contact Center Administrator to join our team. As a key member of our contact center, you will be responsible for delivering high-quality customer service and support to our clients.ResponsibilitiesCollaborate with medical aids and practitioners to gather necessary information for assessing...


  • Cape Town, Western Cape, South Africa West Coast Personnel Full time

    My client empowers businesses to create impactful, personalized interactions with their customers, significantly boosting conversion rates, by offering Enterprise and SMB clients a platform to craft and design highly personalized landing pages and deliver them through SMS, while ensuring a mobile data cost-free experience for consumers in South Africa. This...


  • Cape Town, Western Cape, South Africa Set Consulting Full time

    Set Consulting is seeking an experienced Customer Engagement Manager to build and nurture long-term relationships with customers, driving customer engagement through strategic communication across digital channels.The ideal candidate will have a proven track record of increasing customer engagement across both digital and direct marketing channels, including...


  • Cape Town, Western Cape, South Africa Capita Full time

    Capita is a consulting, transformation, and digital services business, and we are seeking a Customer Engagement Specialist to join our team. As a key member of our customer service team, you will be responsible for ensuring that customer issues and concerns are answered efficiently and effectively.Your primary responsibility will be to provide excellent...