Service Operations Specialist

4 days ago


Randburg, Gauteng, South Africa MC Technology Staffing Full time
Job Description:

We are seeking a highly skilled and experienced Service Engineer to join our team at MC Technology Staffing. As a key member of our service department, you will be responsible for ensuring the smooth operation of our humidification systems.

In this role, you will conduct installation, servicing, and repairs of humidification systems, troubleshoot and diagnose technical issues on-site, and work closely with sales to support customers post-installation. You will also maintain accurate service records and reports, provide technical training and support to clients, and ensure compliance with safety regulations.

To succeed in this position, you must have strong diagnostic and troubleshooting ability, good technical knowledge of electrical and mechanical systems, excellent customer service and communication skills, and leadership and team management skills. You will also be responsible for managing and overseeing the service department, ensuring timely response to client needs, implementing maintenance schedules and service protocols to improve efficiency, and training junior technicians and overseeing their development within the company.



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