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Travel Technology Consultant

1 month ago

Johannesburg, Gauteng, South Africa Sabre Full time

Job Description:

Sabre is seeking a highly skilled Travel Technology Consultant to join our Product Solution Delivery team.

The ideal candidate will have a strong understanding of the travel industry and ecosystem, as well as hands-on experience with Sabre products.

This high-impact opportunity will consult with agency customers on product upgrades, implementation, and technology integrations, driving the strategic direction for one of the leading global travel technology companies.

Key Responsibilities:

  • Provide trainings and floorwalking for prospect, conversion, and existing customers across Africa
  • Responsible for project management and delivery of IT consulting services
  • Work with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems
  • Coordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needs
  • Manage customer-driven and Sabre-led initiatives by supporting product demos, evaluation, testing, configuration, rollout, and adoption
  • Proactively consult with customers on best practices for Sabre solutions
  • Map Sabre solutions and customer needs to drive differentiated value and optimal performance
  • Advocate for customers regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products
  • Showcase Sabre products and APIs that best align with customer needs by leading technical presentations, product demonstrations, and workshops
  • Work closely with customer development teams to help them integrate Sabre's products into their technology stack
  • Provide project management guidance and oversight of key technical engagements to ensure successful implementations

Requirements:

  • Minimum 3 years of relevant work experience
  • Bachelor's degree
  • Possess necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design, and re-engineering
  • Deep understanding of the travel industry and ecosystem
  • Proficient knowledge and hands-on experience with Sabre products
  • Strong consultative or collaborative leadership among customers and internal stakeholders to achieve business and technical objectives
  • Excellent customer service and communication skills
  • Familiarity with mid/back office tools and corporate/leisure online booking tools
  • Ability to analyze and trouble-shoot
  • Attention to detail and ability to multi-task to support multiple customers
  • Experience in an Online Travel Agency or any eCommerce business environment
  • Experience with Sabre APIs using tools such as Soap or Postman is a plus
  • Competency in training technical teams on functional and business processes
  • Knowledge of NDC
  • Languages - English plus French or any additional language preferred

Estimated salary range: $80,000 - $120,000 per year, depending on experience.