Customer Success Manager
18 hours ago
NMI is seeking a seasoned Customer Success Manager to join our growing team. As a key member of our customer success organization, you will be responsible for driving customer retention and growth.
The ideal candidate will have proven experience in a customer-facing role, with a strong focus on building and maintaining long-term relationships with clients. You will work closely with our customers to understand their business objectives and challenges, and then help them leverage our solutions effectively.
Key Responsibilities:
- Customer Relationship Management: Build strong relationships with customers to understand their needs and ensure their success with our solutions.
- Product Adoption: Drive increased product adoption following implementation of the product and ensure customer satisfaction.
- Customer Support Escalation: Serve as the primary point of contact for customer inquiries, issues, and escalations.
- Renewals and Upsells: Proactively monitor customer usage and satisfaction, identifying opportunities to generate additional revenue through upsells or contract renewals.
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Customer Success Manager
7 days ago
Cape Town, Western Cape, South Africa Ello Technology SA Full timeWe are seeking a Customer Success Manager to join our team at Ello Technology SA. The successful candidate will be responsible for collaborating with team leads and account managers to ensure cohesive service delivery.About the Role:The Customer Success Manager will be responsible for collaborating with team leads and account managers to ensure cohesive...
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Customer Success Manager
4 days ago
Cape Town, Western Cape, South Africa Tbwa ChiatDay Inc Full timeNMI is excited to add a Customer Success Manager to our growing team. The Customer Success Manager will be for our MRM Product reporting to Director of Customer Success, accountable for retention, renewals, and customer health monitoring.Job Description:As a Customer Success Manager (CSM), you will be a key advocate for our MRM customers, ensuring their...
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Customer Success Manager
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Customer Success Manager
3 weeks ago
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Customer Success Manager
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Customer Success Manager
21 hours ago
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Customer Success Manager
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Commercial Customer Success Manager
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Customer Success Director
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Customer Success Manager
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Customer Success Consultant
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Customer Success Strategist
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Customer Success Director
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Customer Success Assistant
2 hours ago
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Customer Service Success Manager
3 weeks ago
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Customer Success Consultant
1 week ago
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Customer Success Consultant
3 weeks ago
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Customer Success Partner
18 hours ago
Cape Town, Western Cape, South Africa VirtuHire Full timeWe are seeking a Customer Success Partner to join our team in Cape Town. As a Customer Success Partner, you will be responsible for ensuring that our clients achieve their business goals through the effective use of our products and services.About the RoleIn this role, you will work closely with our sales team to identify and pursue new business...
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Customer Success Liaison
1 day ago
Cape Town, Western Cape, South Africa Best10 Full timeAbout the JobWe are looking for a highly motivated Customer Success Liaison to join our team at Best10. In this role, you will be responsible for building and maintaining strong relationships with our customers.You will work closely with our customer success team to ensure seamless communication and resolution of customer inquiries. Your excellent...
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Customer Success Director
6 days ago
Cape Town, Western Cape, South Africa Recruiters of Distinction Full timeCompany OverviewRecruiters of Distinction is a leading recruitment agency that prides itself on delivering exceptional client service and building long-term relationships with our clients. We are now seeking a Customer Success Director to join our team.Job DescriptionDevelop and implement strategies to drive customer success and growthManage client...