Commercial Customer Success Manager
4 days ago
We are seeking a Commercial Customer Success Manager to join our team, who will be responsible for the end-to-end success of our customer relationships, from post-contracting through onboarding and long-term supply phases.
Key responsibilities will include:
- Contract management and service delivery: You will collaborate with NOA's operational teams to ensure that we meet all our customer obligations and contractual commitments with clear tracking systems and project plans in place to manage risks and facilitate consistently great service delivery.
- Customer Reporting: Maintain accurate records of key account information and activities. Produce regular reports on account status, performance, risks, challenges, and opportunities.
- Upselling and renewals: Identify opportunities for account growth and upselling, working closely with the sales and legal teams to maximise the value we can add for each customer.
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Customer Success Manager
7 days ago
Cape Town, Western Cape, South Africa Aerobotics Full timeWe are looking for a Customer Success Manager to join our Customer Success Team based in Cape Town.About AeroboticsOur mission is to provide intelligent tools to feed the world. We do this by providing tree and fruit insights to growers in 18 countries around the world, enabled by drone imagery and artificial intelligence.We have analysed over 280 million...
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Customer Success Manager
2 days ago
Cape Town, Western Cape, South Africa NOA Group Full timeAbout the RoleNOA Group is seeking an experienced Customer Success Manager to join our Trading Operations team. As a key member of our customer success function, you will take end-to-end responsibility for the success of our customer relationships from post-contracting through onboarding and long-term supply phases.
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Customer Success Manager
7 days ago
Cape Town, Western Cape, South Africa Tbwa ChiatDay Inc Full timeNMI is excited to add a Customer Success Manager to our growing team. The Customer Success Manager will be for our MRM Product reporting to Director of Customer Success, accountable for retention, renewals, and customer health monitoring.Job Description:As a Customer Success Manager (CSM), you will be a key advocate for our MRM customers, ensuring their...
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Customer Success Manager
13 hours ago
Cape Town, Western Cape, South Africa Quicket Full timeQuicket provides Africa's leading ticketing, streaming, and fundraising technology platform.With millions of users across the continent, we drive growth in the business, entertainment, cultural, and social sectors, creating jobs and boosting incomes, for individuals and businesses alike.But we don't stop there.We believe in equal access and diversity, and...
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Customer Success Manager
13 hours ago
Cape Town, Western Cape, South Africa Tbwa Chiat Day Inc Full timeNMI is excited to add a Customer Success Manager to our growing team.The Customer Success Manager will be for our MRM Product reporting to Director of Customer Success, accountable for retention, renewals, and customer health monitoring.Job Description:As a Customer Success Manager (CSM), you will be a key advocate for our MRM customers, ensuring their...
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Customer Success Professional
10 hours ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeLast updated: Not availableWe are seeking a motivated and enthusiastic Customer Success Executive to join our team in Cape Town, South Africa.The RoleAs a Client Relationship Manager, you will be responsible for managing assigned client accounts, providing support, and offering proactive solutions.Key Responsibilities:Communicate regularly with clients via...
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Customer Success Manager
3 weeks ago
Cape Town, Western Cape, South Africa PST Full timeDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software solutions can address...
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Customer Success Manager
22 hours ago
Cape Town, Western Cape, South Africa PST Full timeDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software solutions can address...
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Customer Success Manager
1 day ago
Cape Town, Western Cape, South Africa PST Full timeDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software solutions can address...
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Customer Success and Sales Leadership
6 days ago
Cape Town, Western Cape, South Africa The Appointment Firm Full timeCustomer Success and Sales Leadership RoleThe Appointment Firm, a leading debt consolidations company based in Cape Town, is seeking an experienced Customer Success and Sales Leadership professional to join our team.About the JobThis role involves overseeing all sales activities, including planning and directing sales promotions and campaigns. Key...
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Customer Success Manager
1 day ago
Cape Town, Western Cape, South Africa Talent Shore Full timeCape Town, South Africa | Posted on 17/12/2024Industry Employment - Recruiting - StaffingDate Opened 17/12/2024Required Skillsbusiness operationscustomer success+2City Cape TownProvince Western CapeCountry South AfricaPostal Code 7100Job DescriptionWe work with talented and ambitious recruiters who are looking to set up their own business. We provide all the...
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Customer Success Manager
4 days ago
Cape Town, Western Cape, South Africa Parvana Full timeJob title : Customer Success Manager (SaaS Environment)Job Location : Western Cape, Cape TownDeadline : April 13, 2025Quick Recommended LinksJobs by Location Job by industries What you will be doing:Maintain good customer relationships to ensure satisfaction and retention, while employing business strategies to enhance product adoption, retention,...
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Customer Success Manager
1 day ago
Cape Town, Western Cape, South Africa 2U Full timeAt 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to...
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Customer Success Manager
5 days ago
Cape Town, Western Cape, South Africa Keen Full timeAbout KeenWelcome to Keen, where art meets science. We're more than just another service provider or outsourcing company—we act as an integral extension of our clients' teams and business goals. Our team of tastemakers specializes in digital marketing, creative, and customer experience, driving growth for global brands.Our vision is ambitious: to build...
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Customer Success Lead
13 hours ago
Cape Town, Western Cape, South Africa graylink Full timeJob Location : Western Cape, Cape Town Deadline : April 07, 2025DescriptionGraylink is a leading technology provider delivering innovative recruitment and talent software solutions to private corporate and public sector customers, and we are growing We are looking for a strategic, results-driven Customer Success Lead to head up our Account Management and...
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Customer Success Manager
1 day ago
Cape Town, Western Cape, South Africa Offernet LLC Full timeLocation: Cape Town, Steenberg Office ParkCompany Overview:Join our global Revtech company, Offernet, and shape the future of Revenue Optimisation.Job Summary:As a Customer Success Manager, you will be the key link between clients and our internal team. This role involves understanding client needs, developing and facilitating the effective implementation of...
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Customer Success Manager
1 day ago
Cape Town, Western Cape, South Africa Bastion & Flowe Full timeJoin our global Revtech company, Offernet, and shape the future of Revenue Optimisation.Job Summary:As a Customer Success Manager, you will be the key link between clients and our internal team. This role involves understanding client needs, developing and facilitating the effective implementation of digital strategies, and leveraging our Marketing...
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Customer Success Manager
7 days ago
Cape Town, Western Cape, South Africa NCR Atleos Full time**About Us**NCR Atleos is a leading provider of innovative solutions to the financial services industry. Our mission is to help our clients achieve their business objectives through the delivery of world-class technology and expertise.We are seeking a Business Development Director to join our sales team and help us drive revenue growth and improve customer...
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Customer Relationship Manager
2 days ago
Cape Town, Western Cape, South Africa Blind Designs Commercial Full timeCustomer Relationship Manager - Blind Designs & Interiors (Pty) Ltd – Cape TownBlind Designs & Interiors (Pty) Ltd is a leading manufacturer of high-quality blinds, committed to providing exceptional products and services to our customers. We are looking for a dedicated and proactive Customer Relationship Manager to join our team and help us maintain and...
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Customer Success Consultant
1 week ago
Cape Town, Western Cape, South Africa Arvo Full timeJob title: Customer Success ConsultantOur client, based in Somerset West, is looking for enthusiastic, self-disciplined and dedicated people's person who is interested in property management & software solutions and has extensive rental experience and knowledge to join their team in the position of Customer Success Consultant as soon as possible.Company: Our...