Customer Success Consultant

3 months ago


Cape Town, South Africa Emporium Human Capital Full time

Customer Success Consultant - Accounting (POS24301)

Somerset West

R 20 000 to R 23 000 per month (negotiable depending on your experience)

Requirements:

  • Training/ Educator or Consulting experience
  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
  • Excel proficiency intermediate
  • Customer service / support experience will be advantageous
  • Previous experience in the Property/Rental sector will be an advantage

Responsibilities:

  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion.
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the system for new customers

Closing Date: 31 October 2024



  • Cape Town, South Africa Arvo Full time

    Job title: Customer Success ConsultantOur client, based in Somerset West, is looking for enthusiastic, self-disciplined and dedicated people's person who is interested in property management & software solutions and has extensive rental experience and knowledge to join their team in the position of Customer Success Consultant as soon as possible.Company: Our...


  • Cape Town, South Africa Finovate People Full time

    Job title: Customer Success ConsultantOur client, based in Somerset West, is looking for enthusiastic, self-disciplined and dedicated people's person who is interested in property management & software solutions and has extensive rental experience and knowledge to join their team in the position of Customer Success Consultant as soon as possible.Company: Our...


  • Cape Town, South Africa Kalibrate Full time

    We are the technology company whose software platforms provides microlocal insight so organizations can make location critical business decisions with confidence. We exist to help organizations make better decisions - so they can identify opportunities, understand risk, invest smarter, boost profits, and outperform the competition. With the power of...


  • Cape Town, Western Cape, South Africa Success Coach Full time

    We are seeking a highly skilled and experienced Business Development Strategist to join our team at Success Coach.As a Business Development Strategist, you will play a key role in generating new leads, converting them into sales, and building strong customer relationships. You will work closely with the business owner to identify opportunities and grow our...


  • Cape Town, South Africa RareCruit Full time

    Skills: Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide additional training on our solutions. They may even help clients plan and understand the best ways to utilise their software on the customer's business needs. The Customer Success Consultant is not...


  • Cape Town, South Africa RareCruit Full time

    We are looking for enthusiastic, self-disciplined and dedicated people's person who are interested in property management & software solutions and have extensive rental experience and knowledge.Roles:Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide...


  • Cape Town, South Africa RareCruit Full time

    We are looking for enthusiastic, self-disciplined and dedicated people's person who are interested in property management & software solutions and have extensive rental experience and knowledge.Roles: Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide...


  • Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Skills: - Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide additional training on our solutions. - They may even help clients plan and understand the best ways to utilise their software on the customer's business needs. - The Customer Success Consultant...


  • Cape Town City Centre, South Africa Jobted ZA C2 Full time

    We are looking for enthusiastic, self-disciplined and dedicated people's person who are interested in property management & software solutions and have extensive rental experience and knowledge. Roles: - Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide...


  • Cape Town, South Africa NielsenIQ Full time

    **Company Description** NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex...


  • Cape Town, South Africa Emporium Full time

    Customer Success Consultant - Accounting (POS24301)Somerset WestR 20 000 to R 23 000 per month (negotiable – depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software...


  • Cape Town, South Africa Emporium Full time

    Customer Success Consultant - Accounting (POS24301)Somerset WestR 20 000 to R 23 000 per month (negotiable – depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software...


  • Cape Town, Western Cape, South Africa Success Coach Full time

    About the RoleThis is an opportunity for a results-driven salesperson who is skilled in generating leads, closing deals, and building strong relationships. As a B2B Sales Partner/Consultant for Success Coach, you will work independently to identify opportunities and grow our business.Key Responsibilities:Generate new leads through networking, research, and...


  • Cape Town, South Africa RIB Software Full time

    **JOB PURPOSE**: RIB (Centurion Office) requires the expertise of a Customer Success Consultant, responsible for the Implementation, Training and Support of Candy and Connect while maintaining a high level of professionalism when dealing with prospective and existing RIB clients. **DUTIES AND RESPONSIBILITIES**: Execute the following functions and tasks...


  • Cape Town, South Africa AnyVan Ltd Full time

    AnyVan makes moving anything anywhere, easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we’re proud to be known as the largest, fastest growing tech company in the logistics industry. Like many popular marketplaces, we’re asset light - i.e., we don’t own any...


  • Cape Town, South Africa Emporium Human Capital Full time

    Customer Success Consultant (POS24087)Somerset WestR18 000 to R 23 000Requirements Youre passionate about great customer experience, making complex things simple, all while improving our clients lives in the process 1+ years of experience in an account management, customer success or online training in the software industry A track record in property...


  • Cape Town, South Africa Emporium Full time

    Customer Success Consultant (POS24087)Somerset WestR18 000 to R 23 000Requirements • You’re passionate about great customer experience, making complex things simple, all while improving our clients’ lives in the process• 1+ years of experience in an account management, customer success or online training in the software industry• A track record in...


  • Cape Town, South Africa Emporium Full time

    Customer Success Consultant (POS24087)Somerset WestR18 000 to R 23 000Requirements • You’re passionate about great customer experience, making complex things simple, all while improving our clients’ lives in the process• 1+ years of experience in an account management, customer success or online training in the software industry• A track record in...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Job Title: Customer Success ExpertAbout the Role:We are seeking an experienced and results-driven Customer Success Expert to join our team at Emporium. As a key member of our customer success team, you will be responsible for driving customer growth and ensuring optimal adoption of our software solutions.Key Responsibilities:Develop and foster strong client...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Customer Success ConsultantSomerset WestR18 000 to R 23 000Key Responsibilities:• Drive and own the new client onboarding journey to ensure seamless integration with our software.• Develop and foster strong client relationships to understand their business needs and ensure optimal adoption of our solutions.• Manage data migration from clients' previous...